International project management

profiletapaswini
Chapter4IPM.pdf

MANAGING RISK AND UNCERTAINTY IN AN

INTERNATIONAL PROJECT

Chapter 4

WHAT IS RISK IN THE CONTEXT OF PROJECT MANAGEMENT?

Risk is an uncertain event that, if it occurs, can have a positive or negative impact on the project.

There are risks that can be anticipated (known-unknown), and risks that emerge during the project (unknown-unknown).

Sources of risks that can be anticipated:

 Risk related to the management of the international project.

 Risk residing in the wider external project environment.

Risk management is influenced by the local cultures project members were socialized in (see next slide).

2

Individuals from equality-oriented cultures

may involve the whole project team to identify

and monitor risk. They also may involve all

relevant group members into the decision on

countermeasures. Project managers from

hierarchy-oriented cultures may identify risk

on their own and be the only one responsible

for taking countermeasures. Group members

may be very comfortable not having any

responsibility for this ‘dangerous’ task.

Equality Hierarchy

Individuals from cultures with high risk

avoidance tend to fear unfamiliarity and

ambiguous situations. They may try to ignore

risk. People from risk-embracing cultures may

be more actively seeking for risk, also to turn it

into an opportunity.

Embracing

Risk

Avoiding

Risk

People from individualistic cultures might be

more inclined to take decisions on their own in

risky and urgent situations, whereas persons

from group-oriented cultures may want to

consult with other group or network members

which is time-consuming.

Individual Group

THE IMPACT OF CULTURE ON RISK MANAGEMENT

3

THE RISK MANAGEMENT PROCESS

Risk that can be anticipated needs to be planned for.

Risk planning means identification of risk, analysis of risk impact, planning responses to risk, monitoring and controlling the project for risks that may occur.

These activities are also referred to as risk management.

Each step of the process contains the following sub-activities (see next slide):

4

Required inputs:

Required Tools & Techniques: 1. Project status meetings

2. Environment scanning tools

1

3 2

4

Identifying

Risks

Analyzing &

Prioritizing

Risks

Performing

Risk

Planning

Monitoring &

Controlling

Risks

The Risk

Management

Process

1. Assess of impact of risks on main project objectives

2. Combine impact of risks with probability of risk occurrence

3. Prioritize risks in terms of ‘high risk’, ‘medium risk’ and ‘low risk’

Main Output: Risk register outline

Required Tools & Techniques:

1. Documentation reviews, including lessons learnt from previous projects

2. Information gathering techniques

3. Diagramming techniques

4. Risk checklists

5. Tools to systematically analyse project and organizational environment

1. Project scope statement

2. Work breakdown structure

3. Analysis of organization’s environment

Main Output: Risk register with classification of risks, risk triggers,

assumptions, and risk owners

Required Tools & Techniques:

1. Probability and impact matrix

2. Probability distribution calculations

3. Sensitivity analysis

4. Expected monetary value analysis EMV

Required activities:

1. Select of risk response strategies for

identified risks

2. Compile of contingency plans

3. Estimate of cost and time for

contingency measures

Required Tools & Techniques:

Scheduling and costing for contingencies (cf. Chapter 5)

Required activities:

Required inputs:

1. Extended risk register with contingency plans

2. Change requests

3. Stakeholder management analysis

Not

discussed

in this book

Main Output: Extended risk register including contingency plans (with budget

and estimated time)

Required activities:

1. Monitor risk status

2. Ensure appropriateness of response plans

3. Monitor project environment for emerging risks

4. Ensure proper execution of risk management plan

Main Output: Updated risk register

5

RISK IDENTIFICATION TOOLS

PESTEL

 Tool that structures the political, economic, sociocultural, technological, environmental and legal environment of a project for ONE geographical market, typically a country.

 The cultural gap analysis tool introduced in Chapter 3 helps with the analysis of the sociocultural environment.

Examples of industry specific tools:

 Hazard and Operability Study (HAZOP): Systematic analysis of process systems, equipment and procedures to identify potential hazards to people/project stakeholders and the environment.

 Fire Safety Study (FSS): Examines specific causes and impacts of fire in the context of the project.

 Construction Safety Study (CSS): Identifies major hazards in the construction plan.

6

Country

•Similarity of cultural norms

with organization’s home

country

•Religious habits and customs

•Quality of education

•Demographic development

•Language skills

•(Social) mobility

•Public opinion (e.g. on

environmental protection)

•Work-life balance

•Level of transportation and

communication infrastructure

•Level of innovation

•Technology clusters

•Environmental protection laws

•Availability of natural resources

•Use and reuse of energy

•Antitrust law

•Tax regime

•Health and Safety

•Labour law

•Product liability law

•Social insurance law

•Protection of intellectual

property

•Reliability of law

enforcement

•Political systems and its

stability

•Security risks like social unrest

•Sovereign risks like

expropriation

•Level and acceptance of

corruption

•Tariff and non-tariff barriers to

trade

•GNP trends

•Level of interest rates

•Inflation rate

•Volatility of currency

•Purchasing power

•Employment rate

•Capital supply

Legal Socio-

cultural

EXAMPLES OF FACTORS TO BE CHECKED WITH THE PESTEL TOOL

7

RISK ANALYSIS

Probability and impact matrix.

 Low-tech tool for risk prioritization.

 Combines the likelihood of risk occurrence with the effect the risk will have on the project objectives.

 Provides stakeholders with overview of risk propensity.

 Categorization of risks in terms of project impact can be three stage (low, medium, high) or five stage (insignificant, minor, moderate, major, horrible).

 For ease of control and communication, it is recommended to use colour coding:

 RED for risks that are likely to occur and have a big impact on the project.

 AMBER for risks with medium impact on project results and/or medium to low likelihood of occurrence.

 Green for risks with low probability of occurrence and low impact on the project’s objectives.

8

STRATEGIES TO COPE WITH

FORESEEABLE RISK

1. Risk avoidance.

2. Risk mitigation.

3. Risk acceptance.

4. Risk transfer.

5. Risk absorption or pooling.

9

Risk register

Risk

No. Risk description

Cause of

risk

Probability

of occur-

rence

Impact

on

project

Contin-

gency

measure

Cost in

Yen

Date of

entry

Example of risk register First, the risk needs to be identified (field ‘risk description’). To analyse the risk and

to plan for counter measures or contingency measures, the cause of the risk has to

be known (field ‘cause of risk’). Information on risk propensity, impact on project

results, cost of potential counter measures, and date of risk occurrence has to be

added

10