TM 311 - Informatn Tech Mgt & Organizat (52812)

C-4 – Proofreading Exercise

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Our textbook discusses ways to build and maintain a high performance

workforce. As Deming said, the human resource is the only one that can synchronize;

i.e., product output who’s value is greater then the sum of it’s parts. For this reason,

maintaining a high performance workforce is absolutely essential since it can be a

a source of a long-term and sustainable competitive advantage.

Modern theory’s in workforce management are in large part a reaction to the

principal of scientific management, which was a workforce management theory

developed by Frederick Taylor. This theory maintains that foremen and workers lack

the skills and education needed to plan there work and that management should

therefore assume this responsibility. While firm’s that adopted the principles of

scientific management did see increases in productivity there was many hidden costs

associated with this management style. Workers began to feel disconnected from their

work, and quality began to decline as the responsibility for quality was placed on

inspecters as opposed to workers.

Most modern workforce management philosophies actively seek weys to keep

workers intellectually and emotionally disengaged from their work. Studies has shown

that workers who are emotionally invested in their work tend to produce products that

are of higher quality, can be produced at a lower cost, and can also be produced with

less waist. This is one of the most compiling reasons why modern workforce

managment theories that leverage the workforce’s creativity have become so popular.