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Individual Differences

Chapter 4

Learning Objectives

  • Define personality and describe its role in the study of organizational behavior
  • Identify the Big 5 dimensions of personality and describe how they are related to key aspects of organizational behavior
  • Define achievement motivation

Learning Objectives

  • Describe Machiavellianism
  • Differentiate among cognitive intelligence, emotional intelligence, and practical intelligence, and explain their influences on behavior in organizations

Personality

Personality

  • Definition
  • Interactionist perspective

Personality

  • The unique and relatively stable pattern of behavior, thoughts and emotions shown by individuals

Interactionist Perspective

  • Behavior is a result of both personality and situational factors

Consider this description of the crew reactions after an explosion and fire on the Deepwater Horizon on April 20, 2010

Interactionist Perspective

Interactionist Perspective

Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall

Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall

Interactionist Perspective

Measuring Personality

  • Objective tests
  • Paper and pencil
  • Projective tests
  • Present ambiguous stimuli

Measuring Personality

  • Reliability: The extent to which a test yields consistent scores on carious occasions, and the extent to which all of its items measure the same underlying construct.
  • Validity: The extent to which a test actually measures what it claims to measure.

Example: Your bathroom scale

Think of your bathroom scale. If you stepped on it every morning and it showed something vastly different, it wouldn’t be considered reliable. But if it showed the same thing every morning, but it wasn’t calibrated properly, it wouldn’t be valid.

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Measuring Personality

  • Test properties
  • Reliability
  • Repeatable
  • Validity
  • Measures what it claims
  • Predictive validity

Think of your bathroom scale. If you stepped on it every morning and it showed something vastly different, it wouldn’t be considered reliable. But if it showed the same thing every morning, but it wasn’t calibrated properly, it wouldn’t be valid.

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Predictive Validity

Big 5 Dimensions of Personality

Extraversion

Agreeableness

Conscientiousness

Neuroticism

Openness to experience

Big 5 Dimensions of Personality

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Big 5 Dimensions of Personality

Affectivity

4-*

Core Self-Evaluations

How might self-evaluations affect performance?

Work-related Personality Aspects

  • Machiavellianism: Willingness to manipulate others for one’s own purposes
  • Do you know a “High Mach”?

Work-related Personality Aspects

  • Achievement motivation: Individual’s desire to succeed and to do better than others

Work-related Personality Aspects

  • Achievement motivation

Work-related Personality Aspects
Morning vs. evening persons

Intelligence

Intelligence Types

  • Cognitive
  • Practical
  • Emotional

Cognitive Intelligence

Emotional Intelligence

Test your Emotional Intelligence

Fear

Pride

Happiness

Anger

Contempt

Embarrassment

  • fear, pride, happiness
  • Anger, contempt, embarrassment

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Test your Emotional Intelligence

Flirtiness

Disgust

Flirtiness, & disgust

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If you’d like to try on your own

Intelligence

  • How do you think Cognitive Intelligence and Emotional Intelligence relate?
  • Which is more important to success?
  • Can you be successful if you lack one?

Intelligence

Physical Abilities

  • Strength
  • Flexibility
  • Stamina
  • Speed

Social Skills

  • Social perception
  • Impression management
  • Persuasion and social influence
  • Social adaptability
  • Emotional awareness/control

Social skills are the single best predictor of job performance ratings and assessments of potential for promotion for employees in a wide range of jobs.

Social Skills

Social Skills, Conscientiousness, and Task Performance

Questions?