Group Phases Paper (KATHERINE BECKS)

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Chapter 3

Group Development

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Task

Social

2 Dimensions of Groups

3 Group Development

Output

Productivity

Cohesiveness

Need to belong

Interpersonal attraction

Attraction to group activities

Attraction to group goals

Establishment of meaning and identity

Fulfillment of unrelated needs

Reasons We Join Groups

3 Group Development

Forming Periodic Phase

Express positive attitudes and feelings

Appear friendly, open, and interested

Encourage a “getting-to-know-you” conversation

Find areas of commonality and cooperation

Establish clear group goals

Competent Communication and Group Development

3 Group Development

Storming Periodic Phase

Tolerate, even encourage disagreement

Keep a civil tongue

Be an active listener

Use humor

Competent Communication and Group Development

3 Group Development

Norming Periodic Phase

Adapt communication to norms of the group

Encourage change when norms are excessively rigid

Encourage change when norms are too elastic

Competent Communication and Group Development

3 Group Development

Extinguishing Nonconformity

Reason—convincing with logic

Seduction—deviant made to feel ineffectual

Coercion—ridicule, repression, rejection

Ostracism—psychological/physical isolation

9 Power in Groups: A Central Dynamic

Performing Periodic Phase

Focus on the task

Encourage participation from group members

Competent Communication and Group Development

3 Group Development

Choose meaningful tasks

Establish a group responsibility norm

Note the critical importance of each member’s effort

Hold members accountable

Enhance group cohesiveness

Confront the loafer

Consult a higher power

Boot out the loafer

Sidestep the loafer

Addressing Social Loafing

3 Group Development

Summary

Forming

Storming

Norming

Performing

Competent Communication and Group Development

3 Group Development

Conditions

Broad-range task

Neither have expertise

Experts, complex tasks

Individual expert, informed group

Reasons

Pool knowledge, group remembering

Synergy

Share the load, teamwork

Error correction, synergy

Group Superior to Individual

Individual vs Group Performance

3 Group Development

Conditions

Individual expert, informed group

Groups establish mediocrity norms

Group becomes too large

Simple task

Time is a critical factor

Reasons

Pooling ignorance, negative synergy

Insufficient motivation to excel

Difficulty coordinating, social loafing

Minimal resources required

Groups too slow

Individual Superior to Group

Individual vs Group Performance

3 Group Development