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Chapter3-ContingencyApproachestoLeadership1.pptx

CHAPTER 3

Contingency Approaches to Leadership

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Learning Objectives (slide 1 of 2)

Understand how leadership is often contingent on people and situations

Apply Hersey and Blanchard’s situational theory of leader style to the level of follower readiness

Apply Fiedler’s contingency model to key relationships among leader style, situational favorability, and group task performance

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Learning Objectives (slide 2 of 2)

Explain the path–goal theory of leadership

Use the Vroom–Jago model to identify the correct amount of follower participation in specific decision situations

Know how to use the power of situational variables to substitute for or neutralize the need for leadership

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Contingency and Contingency Approaches

Contingency

Theory meaning one thing depends on other things

Contingency approaches

Approaches that seek to delineate the characteristics of situations and followers and examine the leadership styles that can be used effectively

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.1 – Comparing the Universalistic and Contingency Approaches to Leadership

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.2 – Meta-Categories of Leader Behavior and Four Leader Styles

Sources: Based on Gary Yukl, Angela Gordon, and Tom Taber, ‘‘A Hierarchical Taxonomy of Leadership Behavior: Integrating a Half Century of Behavior Research,’’ Journal of Leadership and Organization Studies 9, no. 1 (2002), pp. 15–32 and Gary Yukl, ‘‘Effective Leadership Behavior: What We Know and What Questions Need More Attention,’’ Academy of Management Perspectives (November 2012), pp. 66–81.

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Situational Theory

Hersey and Blanchard’s extension of the Leadership Grid focusing on the characteristics of followers as the important element of the situation, and consequently, of determining effective leader behavior

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Hersey and Blanchard’s Situational Theory—Leader Style

Telling style

Directive approach that reflects a high concern for tasks and a low concern for people and relationships

Selling style

Based on a high concern for both relationships and tasks

Participating style

Characterized by high relationship and low task behavior

Delegating style

Reflects a low concern for both tasks and relationships

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.3 – The Situational Model of Leadership

Source: Adapted from The Hersey and Blanchard Situational Leadership Model / The Center for Leadership Studies, Inc.

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Hersey and Blanchard’s Situational Theory—Follower Readiness

Low readiness

Use the telling leader style

Moderate readiness

Use the selling leader style

High readiness

Use the participating leader style

Very high readiness

Use the delegating leader style

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Fiedler’s Contingency Model

A model designed to diagnose whether a leader is task-oriented or relationship-oriented and match leader style to the situation

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Fiedler’s Contingency Model— Leadership Styles

Relationship-oriented leadership

Concerned with people

Establishes mutual trust and respect

Listens to employees’ needs

Task-oriented leadership

Motivated by task accomplishment

Provides clear direction and performance standards

Measure with a least preferred coworker (LPC) scale

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Situation

Leader–member relations

Group atmosphere and members’ attitudes toward and acceptance of the leader

Task structure

Extent to which tasks performed by the group are defined, involve specific procedures, and have clear, explicit goals

Position power

Extent to which the leader has formal authority over subordinates

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.4 – Fiedler’s Classification: How Leader Style Fits the Situation

Source: Based on Fred E. Fiedler, “The Effects of Leadership Training and Experience: A Contingency Model Interpretation,” Administrative Science Quarterly 17 (1972), p. 455.

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Path–Goal Theory

A contingency approach to leadership in which the leader’s responsibility is to increase subordinates’ motivation by clarifying the behaviors necessary for task accomplishment and rewards

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.5 – Leader Roles in the Path–Goal Model

Source: Reprinted from Organizational Dynamics, 13 (Winter 1985), Bernard M. Bass, “Leadership: Good, Better, Best,” pp. 26–40, Copyright 1985, with permission from Elsevier.

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Leader Behavior (slide 1 of 2)

Supportive leadership

Shows concern for subordinates’ well-being and personal needs

Leader’s behavior is open, friendly, and approachable, and the leader creates a team climate and treats subordinates as equals

Directive leadership

Tells subordinates exactly what they are supposed to do

Leader behavior includes planning, making schedules, setting performance goals and behavior standards, and stressing adherence to rules and regulations

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Leader Behavior (slide 2 of 2)

Participative leadership

Consults with subordinates about decisions

Leader behavior includes asking for opinions and suggestions, encouraging participation in decision making, and meeting with subordinates in their workplaces

Achievement-oriented leadership

Sets clear and challenging goals for subordinates

Leader behavior stresses high-quality performance and improvement over current performance

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Situational Contingencies

Personal characteristics of group members

Ability and skills

Needs and motivations

Work environment

Degree of task structure

Nature of the formal authority system

Work group itself

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.6 – Path–Goal Situations and Preferred Leader Behaviors

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

The Vroom–Jago Contingency Model (slide 1 of 2)

A contingency model that focuses on varying degrees of participative leadership and how each level of participation influences the quality and accountability of decisions

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

The Vroom–Jago Contingency Model (slide 2 of 2)

Situational factors shape the likelihood that either a participative or autocratic approach will produce the best outcome

Tells the leader precisely the correct amount of participation by subordinates to use in making a particular decision

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.7 – Five Leader Decision Styles

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Diagnostic Questions (slide 1 of 2)

Decision significance

How significant is this decision for the project or organization?

Importance of commitment

How important is subordinate commitment to carrying out the decision?

Leader expertise

What is the level of the leader’s expertise in relation to the problem?

Likelihood of commitment

If the leader were to make the decision alone, would subordinates have high or low commitment to the decision?

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Diagnostic Questions (slide 2 of 2)

Group support for goals

What is the degree of subordinate support for the team’s or organization’s objectives at stake in this decision?

Goal expertise

What is the level of group members’ knowledge and expertise in relation to the problem?

Team competence

How skilled and committed are group members to working together as a team to solve problems?

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Selecting a Decision Style

Timesaving-based model

Use when a decision has to be made immediately

Development-based model

Use when it is important to develop the thinking and decision-making skills of followers

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.8 – Timesaving-Based Model

Source: Reprinted from Organizational Dynamics, 28, no. 4, Victor H. Vroom, ‘‘Leadership and the Decision-Making Process,’’ pp. 82–94, Copyright 2000, with permission from Elsevier.

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.9 – Employee Development-Based Model

Source: Victor H. Vroom, ‘‘Leadership and the Decision-Making Process,’’ Organizational Dynamics 28, no. 4 (Spring 2000), pp. 82–94. This is Vroom’s adaptation of Tannenbaum and Schmidt’s Taxonomy.

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Substitutes for Leadership

Substitute

Situational variable that makes leadership unnecessary or redundant

Neutralizer

Situational characteristic that counteracts the leadership style and prevents the leader from displaying certain behaviors

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Exhibit 3.10 – Substitutes and Neutralizers for Leadership

©2018 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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