Setting the Table by Danny Meyer paper
Developing a Restaurant Chapter 2
David K. Hayes | Allisha A. Miller | Jack D. Ninemeier
The Professional Restaurant Manager
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
The Rise of the Restaurant Chain
Franchise A relationship through which a business is run using the same name and operating system of
another business.
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
The Rise of the Restaurant Chain
Franchisor A person or business entity that sells a franchise.
Franchisee A person or business entity that buys a franchise.
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Costs of Franchise and
Independent Restaurants
Initial franchise fee
Royalty fees
Marketing fees
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Costs of Franchise and
Independent Restaurants
The Initial Franchise Fee
Franchisors charge a one-time fee to their
franchisees.
Fee amount is directly related to the chain’s history of success.
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Costs of Franchise and
Independent Restaurants
Royalty Fees
Fees paid over the life of franchise agreement.
Fees expressed as a percentage
of total revenue.
Fees typically range from 4 % to 10%.
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Costs of Franchise and
Independent Restaurants
Marketing Fees
Used to finance chain- wide advertising and marketing programs.
Intended to supplement individual unit marketing efforts.
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Costs of Franchise and
Independent Restaurants The Cost of Independence
Avoid high franchise fees
Must pay for services otherwise provided by the franchisor
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Operating Franchised and
Independent Restaurants Advantages of Franchise Restaurants
Success in the market
Opened and operated at a lower cost
Training systems are in place
Enhanced ability to secure start-up funding
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Operating Franchised and
Independent Restaurants Disadvantages of Franchise Restaurants
Large fees charged by franchisors
Expansion may be limited
Restricted operating control
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Operating Franchised and
Independent Restaurants Advantages of Independent Restaurants
Best for unique operations
Total operational control
Profits and expansion potential may be greater
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Operating Franchised and
Independent Restaurants Disadvantages of Independent Restaurants
Lack of name recognition
Higher operating costs
Reduced ability to secure external funding
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Securing Needed Capital
Capital
The investment cash used to start a new restaurant.
Equity funding The personal money used to finance a new
restaurant.
Debt financing The borrowed money used to finance a new
restaurant.
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Securing Needed Capital
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
Securing Needed Capital
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
The Impact on ROI
Annual Profits
Investment
ROI
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
The Impact on ROI
$50,000 Annual Profits
$500,000 Investment
10% ROI
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
The Impact on ROI
$50,000 Annual Profits
$250,000 Investment
20% ROI
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
The Impact on ROI
Leverage
The use of borrowed money to fund an investment.
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
The Impact on ROI
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
The Impact on ROI
Effect of Debt Service on Debt Coverage Ratio:
Annual profit generated
Required debt service
Debt coverage
ratio