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Sr. Manager, Global Operations - Ops Tech IT

Amazon Nashville, TN

Full-time

Description

The OpsTech IT Supply Chain team has an immediate opening for an experienced Global Operations

Leader, responsible for all aspects of product assembly/delivery, quality and process improvement

programs (Kaizen events). Through our Rapid Asset Deployment (RAD) team, Operations is responsible

for centralization of network spare pools, repair of equipment, RMA’s, and liquidation of assets. As we

continue to grow our services, RAD will put more focus on the configuration and building of equipment,

used to support new site launches. The ideal candidate will provide global leadership and direction for

the organization to achieve delivery and production goals in support of the Master Production Schedule.

Through your leadership of cross functional teams, you will develop strategy, hold teams accountable

and champion a culture of continuous improvement. As a senior leader, you will coach your managers in

leadership and behavioral competencies in order to deliver high impact business results. This team must

embrace and implement breakthrough technologies to deliver a customer experience that significantly

outpaces the competition.

In This Role, You Will

• Build and maintain strategic plans for manufacturing, covering capacity planning, infrastructure

requirements, cost containment, labor management and initiatives required for continuous

improvement.

• Be responsible for operations and managing best practices with a strong emphasis on production

efficiencies and asset utilization.

• Tightly manage COGS through cost control, material usage efficiency, labor utilization, quality

performance, etc.

• Support Materials team by identifying risks in the supply chain and reducing liability by shrinking total

inventory.

• Drive deployment of manufacturing fulfillment models, high pass through yields and exceptional

quality.

• Implement daily, weekly and monthly performance reports for all departments associated with

manufacturing, production and operations utilizing standard and customized metrics and analysis to

demonstrate efficiency, productivity, and profitability.

• Supervise a global team over multiple shifts, including employee hiring and retention, performance

review, coaching, counseling and corrective action.

• Have a passion for continuous improvement and expertise in Kaizen leadership and LEAN principles;

quality orientated and high attention to detail.

• Assess financial statements and activity reports to measure productivity and determine cost reduction

areas.

• Manage deadlines and follow-up with all key stakeholders regarding status of project deliveries to

ensure timely and accurate execution.

• Create and execute policies and programs to maximize capacity and efficiency and ensure high quality

and low costs.

• Maintain a culture of high performance in the organization and be able to deliver solutions in an

ambiguous environment

This position will require 30-40% travel

Basic Qualifications

• Bachelor's degree in Business, Supply Chain, Operations or related field

• A minimum of 10 years of career progression in a variety of supply chain operations, preferably in a

global, multi-SKU, multi-channel, manufacturing, and logistics center environment

• Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing

multiple responsibilities

• Has a clear understanding of how driving supply chain improvements will link across entire end to end

operations

• Ability to coordinate with geographically dispersed support groups and remote management of team

members based in other locations

• Excellent organizational and time management skills

• Strong computer skills, including Microsoft Office suite, and ERP systems

Preferred Qualifications

• Masters’ Degree

• 15+ years of Operations management experience in either consumer electronics or high-tech markets.

• 7+ years’ direct managerial experience

• Meets/exceeds Amazon’s functional/technical depth and complexity for this role

• Meets/exceeds Amazon’s leadership principles requirements for this role

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran /

Gender Identity / Sexual Orientation.

Company - Amazon.com Services, Inc.

Job ID: A861929