Business continuity plan

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Chapter18.pptx

Chapter 18: vital records recovery

Vital assets

Information stored on any media

Personal data

Important business data

Contracts

Customer lists

Personnel files

Vital records inventory

Records, Media, Originating department, location

Locate your Records

Where and how are they stored?

Prioritize your records

Ranking to determine which records need to be restored first

Records transportation

Just as important as storing, we need to think about how we transport our vital records.

Security – security during and after transportation

Magnetic recordings – take care as many factors can effect this medium

Records retention

Establish records retention requirements

Eliminate obsolete documents

Identify critical records

End of life plan – destruction of documents

Media storage

Each media storage type will require different storage parameters:

Paper document storage

Microfilm storage

Magnetic media storage

Risk assessment

Storage risks include:

Water

Smoke

Structural problems

Fire

Humidity

High heat and deep cold

Wide temperature swings

Theft

Sabotage

Insects and rodents

Magnetic fields

Fire control systems mitigation

Fire control systems

smoke alarms and fire detection

sprinklers

gas fire suppression

fire extinguishers

fireproof containers

fire drills

good housekeeping

electrical equipment

Environmental issues mitigation

Environmental Issues:

moisture sensors and alarms

humidifier/dehumidifier

temperature control

magnetic check

Other issues mitigation

Other Issues:

secured access

off-site duplication of key records

pest extermination

proper storage

Security mitigation actions

Controlling access is important to prevent:

Reading your records

Stealing records

Damaging your records

Action steps for your plan

Materials needed for an emergency fall in several categories:

General items

Portable equipment

Individual equipment

Drying and cleaning materials

Containment materials

Maintenance activities

Plan as part of your normal routine:

Daily actions task

Every week task

Quarterly action task

Immediate action team

Damage containment team

Assessment team

Shuttle team

Triage team

Recovery techniques

Water damage to paper records

Air drying

Freeze drying

Determine what documents are unrecoverable

Fire damage of paper records

Microfilm

Optical and magnetic media

summary

Vital records protection is not difficult but necessary

Have a good retention policy in place

Monitor all storage media

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