Business continuity plan
Chapter 18: vital records recovery
Vital assets
Information stored on any media
Personal data
Important business data
Contracts
Customer lists
Personnel files
Vital records inventory
Records, Media, Originating department, location
Locate your Records
Where and how are they stored?
Prioritize your records
Ranking to determine which records need to be restored first
Records transportation
Just as important as storing, we need to think about how we transport our vital records.
Security – security during and after transportation
Magnetic recordings – take care as many factors can effect this medium
Records retention
Establish records retention requirements
Eliminate obsolete documents
Identify critical records
End of life plan – destruction of documents
Media storage
Each media storage type will require different storage parameters:
Paper document storage
Microfilm storage
Magnetic media storage
Risk assessment
Storage risks include:
Water
Smoke
Structural problems
Fire
Humidity
High heat and deep cold
Wide temperature swings
Theft
Sabotage
Insects and rodents
Magnetic fields
Fire control systems mitigation
Fire control systems
smoke alarms and fire detection
sprinklers
gas fire suppression
fire extinguishers
fireproof containers
fire drills
good housekeeping
electrical equipment
Environmental issues mitigation
Environmental Issues:
moisture sensors and alarms
humidifier/dehumidifier
temperature control
magnetic check
Other issues mitigation
Other Issues:
secured access
off-site duplication of key records
pest extermination
proper storage
Security mitigation actions
Controlling access is important to prevent:
Reading your records
Stealing records
Damaging your records
Action steps for your plan
Materials needed for an emergency fall in several categories:
General items
Portable equipment
Individual equipment
Drying and cleaning materials
Containment materials
Maintenance activities
Plan as part of your normal routine:
Daily actions task
Every week task
Quarterly action task
Immediate action team
Damage containment team
Assessment team
Shuttle team
Triage team
Recovery techniques
Water damage to paper records
Air drying
Freeze drying
Determine what documents are unrecoverable
Fire damage of paper records
Microfilm
Optical and magnetic media
summary
Vital records protection is not difficult but necessary
Have a good retention policy in place
Monitor all storage media
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