Microsoft Project Assignment

profileR534
Chapter17.ppt

Chapter 17

Risk Management

Basic Concept

  • Risk management focuses on:

Known unknowns

Proactive management

The alternative to proactive management is reactive management, also called crisis management. This requires significantly more resources and takes longer for problems to surface.

RISK MANAGEMENT

  • RISK MANAGEMENT FOCUSES ON THE FUTURE
  • RISK AND INFORMATION ARE INVERSELY RELATED

RISK MANAGEMENT (CONT.)

  • HISTORICALLY, WE FOCUSED OUR ATTENTIONS ON SCHEDULE AND COST RISK MANAGEMENT.
  • TODAY, OUR PRIMARY EMPHASIS IS ON TECHNOLOGICAL RISK MANAGEMENT:

CAN WE DESIGN IT AND BUILD IT?

WHAT IS THE RISK OF OBSOLESCENCE?

Definition Of Risk

Risk = f(Likelihood, Impact)

  • Likelihood is the probability of occurrence
  • Impact is the amount at stake

event

Tolerance For Risk

  • Risk avoider
  • Risk neutral
  • Risk lover

Decision-Making Categories

  • Complete uncertainty
  • Relative uncertainty (partial information)
  • Complete certainty

Maximin Approach

Maximax Approach

Minimax regret Approach

Insufficient Reason Approach

Developing and Using Payoff Tables

Establishing the procedure to follow

Construct the

Payoff table

Decision-making

under certainty

Decision-making

under complete

uncertainty

Decision-making

under risk

Expected Monetary Value (EMV) Approach

Expected Opportunity Loss (EOL) Approach

Expected Value of Perfect Information (EVPI) Approach

FIVE STEPS TO DEVELOP PAYOFF TABLE

  • List all the alternatives.
  • List the future consequences of each alternative.
  • Identify the payoffs associated with each combination.
  • Assess the degree of certainty that these combinations will materialize
  • Decide on a decision criterion.

Risk Management Processes

  • Risk planning
  • Risk assessment

Risk identification

Risk analysis/quantification

  • Risk handling
  • Risk monitoring

Developing Contingency Plans

Types Of Risks (General)

  • Business risks
  • Insurable (pure) risk

Direct property damage

Indirect consequential loss

Legal liability

Personnel

Types Of Risk (PMI Method)

  • External – unpredictable
  • External – predictable
  • Internal – non-technical
  • Internal – technical
  • Legal

Risk Types at Boeing

  • Financial risks
  • Market risks
  • Technical risks
  • Production risks

Risk Quantification

STAGE I

STAGE II

GUID-

ANCE

WARHEAD

COST

MANU.

TEST

DESIGN

HIGH

MEDIUM

LOW

LEGEND

PROGRAM

SUMMARY

Risk Handling

  • Assumption (retention)
  • Avoidance
  • Control (mitigation)
  • Transfer

Risk Problem-Solving

Idea Generation:
Brainstorming

Special Topics In Risk Management

Future Risks

Customer’s
Knowledge

Experienced

Inexperienced

Simple

Complex

Contract Type

Future Risks

Customer’s
Knowledge

Experienced

Inexperienced

Simple

Complex

Contract Type

INCREASING RISKS

How Much Risk Is Acceptable?

  • High tolerance for risk
  • Medium tolerance for risk
  • Low tolerance for risk

Degrees of Downstream Risk

R&D

Manufacturing

Marketing

Time

Low Risk

Degrees of Downstream Risk

R&D

Manufacturing

Marketing

Information Exchange

Time

Moderate Risk

Degrees of Downstream Risk

R&D

Manufacturing

Marketing

Time

High Risk

Prioritization of Risks

Schedule

Cost

Technical
Performance
or Quality

First (Highest)
Priority

Second
Priority

Third
Priority

Risk Controls

Schedule Length

Risk Controls

Appropriate

Too
Long

Low

High

Too Many
Risk Management
Filters and
Gates

No
Risk Plan

Risk Control Measures

Intensity of Controls

Risk Intensity

Standard
Controls

High

Low

Low

Extreme

Range of Controls

Project Procedural
Documentation

Guidelines

High

Low

Tolerance for Risk

Which Method to Use?

Rigid
Policies/

Procedures

Assumption

Reduction

Transfer

Avoidance

The Risk-Reward Matrix

Low

High

Reward

Medium

Risk

High

Low

Medium

Quality of

Resources Needed

Low

Medium

High

Specification Limit
On Characteristic B

Interacting Risks

Product Feature A

Product Feature B

Desirable

Undesirable

Undesirable

Desirable

Poor Risk Management

Risk Planning

Technical
Inability

Customer Expectations

Actual Performance

Performance

Time