HEALTH INFO SERVICES ADMINISTRATION (HEALTH INFORMATION MANAGEMENT)

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Chapter15.pptx

CHAPTER 15

Human resources is a staff activity existing to support all other functions and departments

WHAT IS HR?

“Employment office” became “personnel” became “human resources” as employment became more complex and rule-bound

HUMAN RESOURCES

A primary purpose of human resources in supporting work performance is recommending actions that are:

Consistent with legislation, regulation, and principles of fairness

In the best interest of the organization

HR REPORTING

Human resources should report as high in the organization as practical to dispel the perception that any function “owns” human resources

THE PRIMARY HUMAN RESOURCE FUNCTIONS

Employment (or recruitment)

Compensation (or wage and salary administration)

Benefits administration

Employee relations

OTHER SOME-TIME HUMAN RESOURCE FUNCTIONS

Labor relations (if unions are present)]

Employee health

Training

Payroll (if not in finance)

Security and parking

Safety

Child care

HR CAN ASSIST THE SUPERVISOR WITH:

Employment

Benefits

Compensation

Employee problems

Job descriptions and job evaluaitons

HR CAN ASSIST WITH (CONT’D)

Policy interpretations

Disciplinary actions

Performance problems

Performance appraisals

PUT HR ACTIVELY TO WORK ON:

Finding new employees

Bringing job descriptions up to date

Disciplining employees

Evaluating employees

Addressing training needs

SUPPLY HR WITH INFORMATION ABOUT:

Reactions to personnel policies

Employee attitudes

Employee complaints

Opinions about benefits

Employee suggestions for improvements

UNDERSTANDING WHY AND WHAT

Human resources must often defend the rights of the individual employee, though doing so might seem contrary to the supervisor’s needs

Human resources must also protect the organization from numerous legal risks

PRIMARY EMPHASIS

The primary emphasis of HR is service, so never be hesitant about requesting—and expecting—service from HR

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