HEALTH INFO SERVICES ADMINISTRATION (HEALTH INFORMATION MANAGEMENT)
CHAPTER 15
Human resources is a staff activity existing to support all other functions and departments
WHAT IS HR?
“Employment office” became “personnel” became “human resources” as employment became more complex and rule-bound
HUMAN RESOURCES
A primary purpose of human resources in supporting work performance is recommending actions that are:
Consistent with legislation, regulation, and principles of fairness
In the best interest of the organization
HR REPORTING
Human resources should report as high in the organization as practical to dispel the perception that any function “owns” human resources
THE PRIMARY HUMAN RESOURCE FUNCTIONS
Employment (or recruitment)
Compensation (or wage and salary administration)
Benefits administration
Employee relations
OTHER SOME-TIME HUMAN RESOURCE FUNCTIONS
Labor relations (if unions are present)]
Employee health
Training
Payroll (if not in finance)
Security and parking
Safety
Child care
HR CAN ASSIST THE SUPERVISOR WITH:
Employment
Benefits
Compensation
Employee problems
Job descriptions and job evaluaitons
HR CAN ASSIST WITH (CONT’D)
Policy interpretations
Disciplinary actions
Performance problems
Performance appraisals
PUT HR ACTIVELY TO WORK ON:
Finding new employees
Bringing job descriptions up to date
Disciplining employees
Evaluating employees
Addressing training needs
SUPPLY HR WITH INFORMATION ABOUT:
Reactions to personnel policies
Employee attitudes
Employee complaints
Opinions about benefits
Employee suggestions for improvements
UNDERSTANDING WHY AND WHAT
Human resources must often defend the rights of the individual employee, though doing so might seem contrary to the supervisor’s needs
Human resources must also protect the organization from numerous legal risks
PRIMARY EMPHASIS
The primary emphasis of HR is service, so never be hesitant about requesting—and expecting—service from HR
.MsftOfcThm_Accent1_Fill { fill:#4472C4; } .MsftOfcThm_Accent1_Stroke { stroke:#4472C4; }