communication

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Chapter15.pdf

Delivery

15

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Chapter 15 Learning Outcomes

1 Employ strategies to effectively manage public

speaking apprehension

2 Identify the characteristics of an

effective delivery style

5 Select an appropriate delivery method for your

speeches

6 Engage in productive rehearsals

8 Evaluate speech effectiveness

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Public Speaking Apprehension (fear): Symptoms

Symptoms

Cognitive Physical Emotional

3

Public Speaking Apprehension: Causes

• Previous experience Person is socialized to fear public speaking

• Modeling Stems from observing how friends and family members react to speaking in public

• Negative reinforcement If a person experienced negative reactions, he/she may be apprehensive about speaking in public

Ca us es

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Apprehension Management Techniques

1) Communication orientation motivation

2) Visualization

5) Public speaking skills training

3) Systematic desensitization

4) Cognitive restructuring

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DELIVERY STYLES

a) Animated Lively and dynamic

b) Conversational Presenting a speech so

that your audience feels you are talking

with them

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Delivery Methods

Impromptu speech

Delivered with only seconds or minutes of advance notice for

preparation

Extemporaneous speech

Researched and planned

Scripted speech (Manuscript/ Memorized)

Prepared by creating a written manuscript. Delivered by rote memory

or by reading

Virtual Public speeches

Challenges - Audience analysis and adaptation

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Use of Voice

An effective delivery style can be achieved by varying the pitch, volume, and vocal quality

Intelligibility To be

understandable; affected by articulation,

pronunciation, and accent

Vocal expression

Contrasts in pitch, volume, rate, and

quality Avoid monotone

Pauses Moments of

silence strategically used

to enhance meaning and mark

important ideas

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Use of Body

a) Appearance Consider audience and occasion

Consider topic and purpose Avoid extremes

b) Posture An upright stance and squared

shoulders communicate a sense of confidence

c) Poise Graceful and controlled use of

the body

d) Eye Contact Involves looking at people in all parts of an audience throughout

the speech

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Use of Body

e) Facial expressions Facial expressions can convey

nonverbal immediacy by communicating the speaker is

personable and likeable

f) Gestures Describe or emphasize what one is

saying Refer to presentational aids

Clarify structure

g) Movement Movement with a specific purpose Unplanned movement distracts the

audience from the message

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Adapting while delivering the speech

Be aware of and respond to audience feedback

Compute the length of the speech

Adapt to unexpected events and audience reactions

Handle questions respectfully

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Evaluating Speeches

A speech is likely to

achieve its goal if…

It has good content

It is adapted to

the audience

It is clearly organized

It is delivered

well

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