Nursing Role & Scope - Week 13 - Teamwork, Collaboration, and Communication in Professional Nursing Practice
Lorraine Melo
Chapter13.pptxTeamwork, Collaboration, and Communication in Professional Nursing Practice
Chapter 13
1
Teamwork and Collaboration
Refers to functioning effectively within nursing and interprofessional teams, fostering open communication, mutual respect, and shared decision making to achieve quality patient care (QSEN, 2007)
Collaborative Practice Goals
Improve client satisfaction with care.
Enhance continuity across continuum of care.
Provide research-based, high-quality, cost-effective care that is driven by expected outcomes.
Promote mutual respect and communication between clients and healthcare team members.
Provide opportunities to resolve issues and solve problems.
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Information exchange Consultation Referral
Lowest Level _______________________________________________________Highest Level
Communication Coordination of care Co-management between patient and
each professional
Levels on the Continuum of Collaboration
© Ariel Skelley/Blend Images/Getty.
Figure 13-1 The nurse is responsible for contributing to effective interprofessional team collaboration.
Interprofessional Collaborative Practice Domains
Values/ethics for interprofessional practice
Roles and responsibilities for collaborative practice
Interprofessional communication practices
Interprofessional teamwork and team-based practice
Interprofessional Team Communication
TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety)
SBAR (Situation, Background, Assessment, and Recommendation)
Cross-monitoring
CUS (Concerned, Uncomfortable, Safety)
Call out, check back, and two-challenge rule
Team Performance
Groupthink
Excessive authority gradients
Excessive courtesy
Performance-shaping behaviors
Barriers to Interprofessional Communication and Collaboration
Cultural differences, gender differences, generational differences, personality differences
Hierarchy, organizational culture, differences in schedules and routines, differences in jargon, professional rivalry, disruptive behavior
Differing values and expectations, varying qualifications and status, and complexity of care requiring rapid decision making
