Term Paper HRM4550
Chapter 12 Promoting Safety and Health
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Learning Objectives
Summarize the general provisions of the Occupational Safety and Health Act (OSHA).
Describe the measures managers and employees can take to create a safe work environment.
Identify ways to control and eliminate various on-the-job health hazards.
Describe the programs organizations utilize to build better health among their workforces.
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Occupational Safety and Health Act
Enacted to ensure that the health and safety of workers is protected
To govern safety and health in the workplace, Congress passed the Occupational Safety and Health Act (OSHA) in 1970.
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National Institute for Occupational Safety and Health (NIOSH) develops safety standards
Occupational Safety and Health Review Commission (OSHRC) reviews OSHA actions
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Source: Based partly on http://www.fit2wrk.com/_ forms/ARTICLE_Fit2wrk_ ClinicalEd_vol1-16.pdf.
Costs of Accidents
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Figure 14-7: Examples of Direct, Indirect, and Immeasurable Costs of Accidents
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OSHA Mission
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Section 12.1: Safety and Health: It’s the Law
As shown in Figure 12.3, the mission of OSHA is to “assure the safety and health of America’s workers by setting and enforcing standards; providing training, outreach, and education; establishing partnerships; and encouraging continual improvement in workplace safety and health.”
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OSHA’s Coverage
OSHA covers all private sector employees and public employees in state and local governments.
Self-employed workers are not covered by the law.
Federal agencies are required to establish and maintain a safety and health program that is monitored by OSHA.
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OSHA Standards
One of the responsibilities of OSHA is to develop and enforce mandatory job safety and health standards.
To comply with OSHA, employers need to become familiar with those standards that are applicable to their establishments and to ensure that their employees use personal protective gear and equipment when required for safety.
Employers can be cited and fined if they do not comply with OSHA standards.
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These standards cover the workplace, machinery and equipment, materials, power sources, processing, protective clothing, first aid, and administrative requirements.
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OSHA Enforcement Actions and Results
OSHA is authorized to conduct workplace inspections, issue citations, and impose penalties on employers.
Workplace Inspections: Upon presenting appropriate credentials to the owner, operator, or agent in charge, an OSHA compliance officer is authorized to:
Inspect and investigate during regular working hours, and at other reasonable times, and within reasonable limits and in a reasonable manner, any such place of employment and all pertinent conditions, structures, machines, apparatus, devices, equipment and materials therein, and to question privately any such employer, owner, operator, agent, or employee
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an OSHA compliance officer is authorized to:
Enter without delay and at reasonable times any factory, plant, establishment, construction site or other areas, workplace, or environment where work is performed by an employee of an employer
Citations tell the employer and employees which regulations and standards are alleged to have been violated and the amount of time allowed for their correction.
The employer must post a copy of each citation at or near the place the violation occurred for three days or until the violation is abated, whichever is longer.
OSHA citations may be issued immediately following the inspection or later by mail.
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OSHA Citations and Penalties
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Violation that has a direct relationship to job safety and health, but one unlikely to cause death or serious physical harm
Other than serious
Violation for which there is substantial probability that death or serious physical harm could result
Serious
Violation that the employer intentionally and knowingly commits
Willful
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Under the act, OSHA may cite the following violations and propose the following penalties:
Other-Than-Serious – A violation that has a direct relationship to job safety and health but one unlikely to cause death or serious physical harm
Serious – A violation for which there is substantial probability that death or serious physical harm could result and the employer knew, or should have known, of the hazard
Willful – A violation that the employer intentionally and knowingly commits or a violation that the employer commits with plain indifference to the law
Most Frequently Violated OSHA Standards
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Section 12.1c: Enforcing OSHA Standards
Figure 12.5 shows the most frequently violated OSHA standards resulting from federal and state inspections.
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Video Highlight
Follow an Oregon OSHA Health Compliance Officer as he conducts a routine inspection at a healthcare facility in this video.
“What to Expect During an Oregon OSHA Inspection”
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Section 12.1c: Enforcing OSHA Standards
VIDEO: What to Expect During an Oregon OSHA Inspection(5:26)
Follow an Oregon OSHA Health Compliance Officer as he conducts a routine inspection at a healthcare facility in this video.
https://www.youtube.com/watch?v=-HIJwhfsXDM
TOPICS/CONCEPTS: Occupational Safety and Health Act, OSHA, OSHA inspection, workplace inspection
OSHA Consultation Assistance
Onsite Consultation
OSHA provides free consultation services in which consultants from the state government or private contractors help employers identify hazardous conditions and determine corrective measures.
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Cooperative Programs
Voluntary, cooperative relationships among employers, employees, unions, and OSHA can be a useful alternative to traditional OSHA enforcement procedures.
Employers’ Responsibilities and Rights under OSHA
Employers are required to:
Provide a hazard-free workplace and comply applicable OSHA standards
Inform all their employees about the safety and health requirements of OSHA
Keep certain records and to compile and post an annual summary of work-related injuries and illnesses
Provide employees with protective equipment when necessary and ensure it is used
Provide their workers with safety training and be prepared to discipline employees for failing to comply with safety rules
Not discriminate against employees who exercise their rights under the act by filing complaints with OSHA
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Employees’ Responsibilities and Rights under OSHA
Employees are required to:
Comply with all applicable OSHA standards
Report hazardous conditions
Follow all employer safety and health rules and regulations, including those prescribing the use of protective equipment
Workers have a right to demand safe and healthy conditions on the job without fear of punishment.
They also have many rights that pertain to requesting and receiving information about safety and health conditions.
Right-to-know laws – Laws that require employers to advise employees about the hazardous chemicals they handle
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HR’s Role in Promoting a Safe Work Environment
Coordinates the safety communication and training programs
Maintains safety records required by OSHA
Works closely with managers and supervisors in a cooperative effort to make the program a success
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Safety Management
Steps to reduce accidents:
Create a Culture of Safety
Organizational commitment to safety
Develop safety policies
Offer safety training
Compose safety committee
Enforce safety rules
Investigate and record accidents
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Organizational Commitment to Safety
Top management support is critical
Safety Policies, Discipline, and Recordkeeping
Frequent reinforcing of safe behavior is important
Safety Training and Communication
Training and communicating procedures reduces accidents
Effective Safety Committee
Key best practices:
Senior leaders must endorse and managers must actively assist
Safety advocates should be on committees
Management and employees should be represented
Inspection, Investigation, and Evaluation
Regular inspections should be performed
Research on prevention should be arranged
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Step 1: Creating a Culture of Safety
Interviewing for safety and fitness-for-duty tests
Fitness-for-duty evaluations: Determine an employee’s physical, mental, and emotional fitness
The key role of the supervisor
Communicate to an employee the need to work safely
Proactive safety training programs
Safety and health training is legally required
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How Manager Commitment to Safety Reduces Worker Accidents
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Section 12.2a: Creating a Culture of Safety
A study by the American Institute of Plant Engineers showed that there was a direct correlation between an increase in the commitment to safety by managers and a decrease in accidents.
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Step 2: Enforcing Safety Rules
Ways to involve and engage employees in company safety programs
Jointly set safety standards with managers
Participate in safety training
Help design and implement special safety training programs
Establish safety incentives and rewards
Be involved in accident investigations
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Firms communicate specific safety rules and regulations in a variety of ways, including through supervisors, bulletin board notices, employee handbooks, and signs attached to equipment.
In addition to safety labels and signs, many companies prominently display in their workplaces the number of consecutive days they have operated without an injury.
Step 3: Investigating and Recording Accidents (slide 1 of 2)
The supervisor and a member of the safety committee should investigate every accident, even those considered minor.
OSHA requirements mandate that employers with 11 or more employees maintain records of work-related occupational injuries and illnesses.
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Such an investigation may determine the factors contributing to the accident and reveal what corrections are needed to prevent it from happening again.
Step 3: Investigating and Recording Accidents (slide 2 of 2)
OSHA also requires a Log of Work-Related Injuries and Illnesses (OSHA Form 300) to be maintained by the organization.
All recordable cases are to be entered in the log.
Recordable case – Any occupational death, illness, or injury to be recorded in the log (OSHA Form 300)
Recordable cases include the following:
Death
Days away from work
Restricted work or transfer to another job
Medical treatment beyond first aid
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Guide to Recording Cases under the Occupational Safety and Health Act
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Categories of Injuries
Death
Injuries Causing Days Away from Work
Injuries or Illness Causing Job Transfer or Restricted Duty
Other Recordable Cases
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Safety Hazards and Issues (slide 1 of 2)
Fatigue
The regulations in certain industries limit the number of hours employees can work per shift.
Distracted Driving
Motor vehicle crashes are the leading cause of worker fatalities each year.
Workplace Violence
The National Institute for Occupational Safety and Health (NIOSH) defines workplace violence as “any physical assault, threatening behavior, or verbal abuse occurring in the work setting.”
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Safety Hazards and Issues (slide 2 of 2)
OSHA requires companies to have emergency action plans to deal with incidents
Emergency action plans
Procedures for reporting an emergency, evacuating a facility, and accounting for employees after an evacuation
Crisis management teams
conduct initial risk assessment surveys
Develop emergency action plans and test them
Perform crisis intervention during emergency events
Mandate
Gather facts about threat and decide if organization should intervene
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Workplace Emergencies
A workplace emergency is an unforeseen situation that:
Threatens employees, customers, or the public
Disrupts or shuts down operations
Causes physical or environmental damage
In addition to workplace violence, they can include:
Acts of nature (floods, hurricanes, and tornadoes)
Fires and explosions
Toxic gas releases, chemical spills, and radiological accidents
Civil disturbances and terrorism
OSHA requires companies to have emergency action plans to deal with incidents such as these.
Emergency action plan – A plan an organization develops that contains step-by-step procedures for dealing with various emergency situations
Video Highlight
This video provides a look at workplace violence. Risk factors, occupations that are more prone to workplace violence, employer responsibilities, and ways to reduce workplace violence are discussed.
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© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.
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Section 12.2d: Safety Hazards and Issues
VIDEO: Workplace Violence (5:07)
This video provides a look at workplace violence. Risk factors, occupations that are more prone to workplace violence, employer responsibilities, and ways to reduce workplace violence are discussed.
https://www.youtube.com/watch?v=WtmpuTZ3MKs
TOPICS/CONCEPTS: workplace violence, safety hazards and issues
Health Hazards and Issues
Cumulative Trauma Disorders
Injuries involving tendons of the fingers, hands, and arms that become inflamed from repeated stresses and strains
Computer Workstation Issues
Chemical Hazards
All hazardous chemical containers must be labeled with the identify of the contents and must state any appropriate hazard warnings.
Material Safety Data Sheets (MSDSs) – Documents that contain vital information about hazardous substances
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Computer Workstation Issues
Visual difficulties
Muscular aches and pains
Job stress
Smoking and tobacco smoke
Bloodborne pathogens
Other Employee Health Concerns
Employee Health
Emotional/
Mental Health
Stress
Smoking
at Work
Employee Health
Emotional/
Mental Health
Stress
Smoking
at Work
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Building Better Physical and Emotional Health among Employees (slide 1 of 2)
Job Stress and Burnout
Stress – Any adjustive demand caused by physical, mental, or emotional factors that requires coping behavior
Eustress – Positive stress that accompanies achievement and exhilaration
Distress – Harmful stress characterized by a loss of feelings of security and adequacy
Burnout – A severe stage of distress, manifesting itself in depression, frustration, and loss of productivity
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Job stressors include disagreements with managers or fellow employees, layoffs and organizational restructuring, and poor working conditions, among other things.
Stress Management Programs or Interventions
Educational Interventions are designed to inform the employee about:
The sources of stress
What stress feels like
How the individual can better cope with stress
Skill-acquisition interventions are designed to
Provide employees with ways to cope with stressors
Help keep the effects of stress in check
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Issues Guiding SMIs
Look for specific issues with employees—instead of talking generally about “stress,” determine what specifically is going on with employees
Assessment—What evidence is there of a problem, and how widespread is it?
Specific and focused solutions
What will work in a particular organization?
Where should the intervention be targeted?
Strategic intervention
How does this intervention relate to other HR and organizational practices?
Do other things in the organization need to change first?
Evaluation and feedback
What will be evaluated?
How will this guide future actions?
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Building Better Physical and Emotional Health among Employees (slide 2 of 2)
Depression
Depression – A negative emotional state marked by feelings of low spirits, gloominess, sadness, and loss of pleasure in ordinary activities
Alcohol Abuse
It has been estimated that business and industry lose more than $20 billion each year because of alcoholism.
Drug Abuse
The abuse of drugs, both illegal and legal, can pose problems for both employers and employees.
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Depression
Depression – A negative emotional state marked by feelings of low spirits, gloominess, sadness, and loss of pleasure in ordinary activities
Alcohol Abuse
It has been estimated that business and industry lose more than $20 billion each year because of alcoholism.
Alcoholism is classified as a disability under the Americans with Disabilities Act (ADA).
Drug Abuse
The abuse of drugs, both illegal and legal, can pose problems for both employers and employees.
The ADA considers an individual with a serious, life-affecting drug problem to be disabled, provided the person is enrolled in a drug treatment program.
CSU Active Shooter Safety Training
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