Bus Cont Plan&Disas Recov Plan 6
Chapter 12: emergency operations plan
Emergency operations plan
Essential when addressing serious or wide-scale disasters
Addressed big problems
Establish emergency center operations
Emergency operations center
Physical place where all communication of recovery effort are focused
Known as “war room”
Three essential functions
Command and control
Operational control
Recovery planning
Located close to problem site
Mobile emergency operation for large dispersed companies
Emergency operations center primary functions
Containment team
Recovery team
Specific functions of an Emergency operations center
Command
Control
Communications
Administrative function
Preparing an Emergency operations center
Basic EOC materials
Electricity, emergency lighting, med kits….
Communications needs
Telephone, radio
Status board, inbound communication, outbound communication
EOC security
Emergency operations center staffing
Disaster containment manager
Recovery staff
Facility engineering
Disaster contain manager responsibilities
Declare the disaster
Coordinate with emergency services
Make initial damage assessment
Select site for EOC
Activate disaster recovery teams
Schedule staff
Facility engineer manager responsibilities
Ensure floor plans are correct
Prearranging contractors
Ensure safe facility
Restore utilities
Other essential staff
Purchasing agent
Public relations
HR manager
Security manager
Materials manager
Sales manager
EOC: when disaster strikes
Protect life
Contain the damage
Communicate
summary
Main goal: return the business to normal as quickly as possible
Reduce recovery time