Chapter 10 and 12
Inventory
(Chapter 12)
Production & Operations Management
INFO 335-71
Week 3 and 4
2
Learning Objectives
⚫ Describe the different types and uses of
inventory
⚫ Describe the objectives of inventory
management
⚫ Calculate inventory performance measures
⚫ Understand relevant costs associated with
inventory
⚫ Perform ABC inventory control & analysis
⚫ Understand the role of cycle counting in
inventory record accuracy
3
Learning Objectives – cont'd
⚫ Understand inventory’s role in service organizations
⚫ Calculate order quantities
⚫ Evaluate the total relevant costs of different inventory policies
⚫ Understand why companies don’t always use the optimal order quantity
⚫ Understand how to justify smaller order sizes
⚫ Calculate appropriate safety stock inventory policies
⚫ Calculate order quantities for single-period inventory
Functions of Inventory
⚫ Geographical specialization allows us to specialize
production across different locations
⚫ Decoupling allows us to run processes for
maximum economic lot sizes within a single facility
⚫ Supply/Demand balancing accommodates the
elapsed time between inventory availability and
consumption
⚫ Buffering uncertainty accommodates uncertainty
related to
• Demand in excess of forecast or • Unexpected delays in delivery (aka safety stock)
5
Types of Inventory
© Wiley 2013 6
Objectives of Inventory Management
7
Inventory Investment Measures Example: The Coach
Motor Home Company has annual cost of goods sold
(COGS) of $10,000,000. The average inventory value
at any point in time is $384,615. Calculate inventory
turnover and weeks/days of supply.
⚫ Inventory Turnover:
⚫ Weeks/Days of Supply:
turnsinventory 26 $384,615
0$10,000,00
valueinventory average
sold goods ofcost annual Turnover ===
2weeks 0/52$10,000,00
$384,615
dollarsin usage weekly average
dollarsin handon inventory average Supply of Weeks ===
days 10 0/260$10,000,00
$384,615 Supply of Days ==
Relevant Inventory Costs
Name Definition
Item Cost Includes price paid for the item plus
other direct costs associated with
the purchase
Holding Costs Include the variable expenses
incurred by the plant related to the
volume of inventory held (15-25%)
Capital Costs The higher of the cost of capital or
the opportunity cost for the company
8
Relevant Inventory Costs – cont’d
Item Definition
Ordering/Setup
Cost
Fixed, constant dollar amount incurred
for each order placed
Shortage Costs Loss of customer goodwill, back order
handling, and lost sales
Risk costs
(Inventory
Shrink)
Obsolescence, damage, deterioration,
theft, insurance and taxes
Storage costs Included the variable expenses for
space, workers, and equipment related
to the volume of inventory held
9JIT – Just-in-time; VMI – Vendor managed inventory
10
Inventory Record Accuracy
⚫ Inaccurate inventory records can cause:
• Lost sales • Disrupted operations • Poor customer service • Lower productivity • Planning errors and expediting
11
Inventory Record Accuracy
⚫ Two methods for checking record accuracy:
• Cycle counting - daily counting of pre-specified items provides the following advantages:
• Timely detection and correction of inaccurate records • Elimination of lost production time due to unexpected
stock outs
• Structured approach using employees trained in cycle counting
• Periodic counting - physical inventory is taken periodically, usually annually
• Steps: Count, Verify, Collect tickets, Reconcile
Which type of counting method to use?
12
ABC Inventory Classification
ABC classification is a method for determining level of control and frequency of review of inventory items
⚫ A Pareto analysis (80/20 rule) can be done to segment items into value categories depending on annual dollar volume
A Items typically 20% of the items accounting for 80% of the
inventory value-use Q system
B Items typically an additional 30% of the items accounting for 15%
of the inventory value-use Q or P
C Items Typically the remaining 50% of the items accounting for
only 5% of the inventory value-use P
13
Example: The AAU Corp. is considering doing an
ABC analysis on its entire inventory but has
decided to test the technique on a small sample
of 15 of its SKU’s. The annual usage and unit
cost of each item is shown below
ABC Inventory Analysis Procedure
Step 1: Calculate the annual dollar usage for each item
Step 2: List the items in descending order based on
annual dollar usage
Step 3: Calculate the cumulative annual dollar volume
Step 4: Classify the items into groups
14
15
Step 1. Calculate the
annual dollar volume for
each item
16
Step 2: Descending list/$ usage
Step 3: Calculate cumulative $
Step 4: Classify the ABC items
17
Graphical ABC Classification
of Materials
⚫ The A items (106 and 110) account for 60.5% of the value and 13.3% of the items
⚫ The B items (115,105,111,and 104) account for 25% of the value and 26.7% of the items
⚫ The C items make up the last 14.5% of the value and 60% of the items
⚫ How might you control each item classification? Different ordering rules for each?
AAU Corporation
18
Determining Order Quantities
Inventory management and control are managed
with SKU (stock control units)
Term Definition
Lot-for-lot Order exactly what is needed
Fixed-order quantity Specifies the number of units to order whenever an order is placed
Min-max system Places a replenishment order when the on- hand inventory falls below the predetermined minimum level.
Order n periods Order quantity is determined by total demand for the item for the next n periods
Replenishment policy – how much to order and when
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Mathematical Models for
Determining Order Quantity
⚫ Economic Order Quantity (EOQ)
• An optimizing method used for determining order quantity and reorder points
• Part of continuous review system which tracks on-hand inventory each time a withdrawal is made
⚫ Quantity Discount Model
• Modifies the EOQ process to consider cases where quantity discounts are available
⚫ Economic Production Quantity (EPQ)
• A model that allows for incremental product delivery
20
EOQ Assumptions
⚫ Demand is known & constant - no safety stock is required
⚫ Lead time is known & constant
⚫ No quantity discounts are available
⚫ Ordering (or setup) costs are constant
⚫ All demand is satisfied (no shortages)
⚫ The order quantity arrives in a single shipment
Economic Order Quantity,
essentially the quantity placed on
order with the supplier
Reorder Point
Saw-tooth model
21
Total Annual Inventory Cost with
EOQ Model (Q System)
Total annual cost =
annual ordering cost + annual holding costs
H
2DS Q and H;
2
Q S
Q
D TCQ =
+
=
22
Continuous (Q) Review System Example: A computer
company has annual demand of 10,000. They want to
determine EOQ for circuit boards which have an annual
holding cost (H) of $6/unit, and an ordering cost (S) of
$75. They want to calculate TC and the reorder point
(R) if the purchasing lead time is 5 days.
⚫ EOQ (Q)
⚫ Reorder Point (R)
⚫ Total Inventory Cost (TC)
units 500 $6
$75*10,000*2
H
2DS Q ===
units 200days 5* days 250
10,000 Time Leadx Demand DailyR ===
$3000$1500$1500$6 2
500 $75
500
10,000 TC =+=
+
=
Net operating days
23
Why Companies Don’t Always
Use Optimal Order Quantity
⚫ It is not unusual for companies to order less or
more than the EOQ for several reasons:
• They may not have a known uniform demand; • Some suppliers have minimum order quantity that
are beyond the demand.
⚫ EOQ provides a benchmark for other policies; is
more expensive; need to justify
24
Justifying Smaller Order Quantities
⚫ JIT or “Lean Systems” would recommend reducing order
quantities to the lowest practical levels
⚫ Benefits from reducing Q’s:
• Improved customer responsiveness (inventory = Lead time) • Reduced Cycle Inventory • Reduced raw materials and purchased components
⚫ Justifying smaller EOQ’s:
⚫ Reduce Q’s by reducing setup time. “Setup reduction” is a
well documented, structured approach to reducing S
H
2DS Q =
25
Quantity Discount Model
⚫ Same as the EOQ model, except:
• Unit price depends upon the quantity ordered
⚫ The total cost equation becomes:
+
= H
2
Q S
Q
D TC
QD CD+ C = unit price D = annual demand in units
26
Quantity Discount Procedure
⚫ 9 Steps
1. Calculate the EOQ at the lowest price
2. Determine whether the EOQ is feasible at that price (Will vendor sell quantity at that price?)
3. If yes, stop – if no, continue
4. Check the feasibility of EOQ at the next higher price
27
Quantity Discount Procedure
- cont'd
5. Continue until you identify a feasible EOQ
6. Calculate the total costs (including total item cost) for the feasible EOQ model
7. Calculate the total costs of buying at the minimum quantity required for each of the cheaper unit prices
8. Compare the total cost of each option & choose the lowest cost alternative
9. Any other issues to consider?
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Quantity Discount Example: Collin’s Sport store is
considering going to a different hat supplier. The
present supplier charges $10/hat and requires lots of
490 hats. The annual demand is 12,000 hats, the
ordering cost is $20, and the inventory carrying cost
is 20% of the hat cost, a new supplier is offering hats
at $9 in lots of 4000. Who should he buy from? ⚫ EOQ at lowest price $9. Is it feasible?
⚫ Since the EOQ of 516 is not feasible, calculate the total cost (C) for
each price to make the decision
⚫ 4000 hats at $9 each saves $19,320 annually. Space?
hats 516 $1.80
20)2(12,000)( EOQ$9 ==
( ) ( ) ( )
( ) ( ) ( ) $101,66012,000$9$1.80 2
4000 $20
4000
12,000 C
$120,98012,000$10$2 2
490 $20
490
12,000 C
$9
$10
=++=
=++=
111,660
© Wiley 2013 29
Economic Production
Quantity (EPQ)
Same assumptions as the EOQ except: inventory arrives in increments & draws down as it arrives
© Wiley 2013 30
Calculating EPQ
⚫ Total cost:
⚫ Maximum inventory:
• d=avg. daily demand rate • p=daily production rate
⚫ Calculating EPQ
+
= H
2
I S
Q
D TC
MAX
EPQ
−=
p
d 1QI
MAX
−
=
p
d 1H
2DS EPQ
EXAM 3 – up until this point
31
32
Determining Safety Stock and
Service Levels
⚫ If demand or lead time is uncertain, safety stock can be added to improve order-cycle service levels
• R = dL +SS • Where SS =zσdL, and Z is the
number of standard deviations and σdL is standard deviation of the demand during lead time
⚫ Order-cycle service level
• The probability that demand during lead time will not exceed on-hand inventory
• A 95% service level (stockout risk of 5%) has a Z=1.645
Normal Distribution
33
340.00 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09
0.0 0.5000 0.5040 0.5080 0.5120 0.5160 0.5199 0.5239 0.5279 0.5319 0.5359
0.1 0.5398 0.5438 0.5478 0.5517 0.5557 0.5596 0.5636 0.5675 0.5714 0.5753
0.2 0.5793 0.5832 0.5871 0.5910 0.5948 0.5987 0.6026 0.6064 0.6103 0.6141
0.3 0.6179 0.6217 0.6255 0.6293 0.6331 0.6368 0.6406 0.6443 0.6480 0.6517
0.4 0.6554 0.6591 0.6628 0.6664 0.6700 0.6736 0.6772 0.6808 0.6844 0.6879
0.5 0.6915 0.6950 0.6985 0.7019 0.7054 0.7088 0.7123 0.7157 0.7190 0.7224
0.6 0.7257 0.7291 0.7324 0.7357 0.7389 0.7422 0.7454 0.7486 0.7517 0.7549
0.7 0.7580 0.7611 0.7642 0.7673 0.7704 0.7734 0.7764 0.7794 0.7823 0.7852
0.8 0.7881 0.7910 0.7939 0.7967 0.7995 0.8023 0.8051 0.8078 0.8106 0.8133
0.9 0.8159 0.8186 0.8212 0.8238 0.8264 0.8289 0.8315 0.8340 0.8365 0.8389
1.0 0.8413 0.8438 0.8461 0.8485 0.8508 0.8531 0.8554 0.8577 0.8599 0.8621
1.1 0.8643 0.8665 0.8686 0.8708 0.8729 0.8749 0.8770 0.8790 0.8810 0.8830
1.2 0.8849 0.8869 0.8888 0.8907 0.8925 0.8944 0.8962 0.8980 0.8997 0.9015
1.3 0.9032 0.9049 0.9066 0.9082 0.9099 0.9115 0.9131 0.9147 0.9162 0.9177
1.4 0.9192 0.9207 0.9222 0.9236 0.9251 0.9265 0.9279 0.9292 0.9306 0.9319
1.5 0.9332 0.9345 0.9357 0.9370 0.9382 0.9394 0.9406 0.9418 0.9429 0.9441
1.6 0.9452 0.9463 0.9474 0.9484 0.9495 0.9505 0.9515 0.9525 0.9535 0.9545
1.7 0.9554 0.9564 0.9573 0.9582 0.9591 0.9599 0.9608 0.9616 0.9625 0.9633
1.8 0.9641 0.9649 0.9656 0.9664 0.9671 0.9678 0.9686 0.9693 0.9699 0.9706
1.9 0.9713 0.9719 0.9726 0.9732 0.9738 0.9744 0.9750 0.9756 0.9761 0.9767
2.0 0.9772 0.9778 0.9783 0.9788 0.9793 0.9798 0.9803 0.9808 0.9812 0.9817
2.1 0.9821 0.9826 0.9830 0.9834 0.9838 0.9842 0.9846 0.9850 0.9854 0.9857
2.2 0.9861 0.9864 0.9868 0.9871 0.9875 0.9878 0.9881 0.9884 0.9887 0.9890
2.3 0.9893 0.9896 0.9898 0.9901 0.9904 0.9906 0.9909 0.9911 0.9913 0.9916
2.4 0.9918 0.9920 0.9922 0.9925 0.9927 0.9929 0.9931 0.9932 0.9934 0.9936
2.5 0.9938 0.9940 0.9941 0.9943 0.9945 0.9946 0.9948 0.9949 0.9951 0.9952
2.6 0.9953 0.9955 0.9956 0.9957 0.9959 0.9960 0.9961 0.9962 0.9963 0.9964
2.7 0.9965 0.9966 0.9967 0.9968 0.9969 0.9970 0.9971 0.9972 0.9973 0.9974
2.8 0.9974 0.9975 0.9976 0.9977 0.9977 0.9978 0.9979 0.9979 0.9980 0.9981
2.9 0.9981 0.9982 0.9982 0.9983 0.9984 0.9984 0.9985 0.9985 0.9986 0.9986 3.0 0.9987 0.9987 0.9987 0.9988 0.9988 0.9989 0.9989 0.9989 0.9990 0.9990
How many σ
are needed for
a 99% service
level?
Z=2.33
What is the
service level
if .85 σ are
kept (z=.85)?
80%
35
Periodic Review Systems (P
System)
⚫ Orders are placed at specified, fixed-time intervals (e.g. every Friday), for a order size (Q) to bring on-hand inventory (OH) up to the target inventory (TI), similar to the min-max system.
⚫ Advantages are: • No need for a system to continuously monitor item • Items ordered from the same supplier can be reviewed on
the same day saving purchase order costs
⚫ Disadvantages: • Replenishment quantities (Q) vary • Order quantities may not qualify for quantity discounts • On the average, inventory levels will be higher than Q
systems; more stockroom space needed
Fixed Time-Period Inventory System: Cycle Stock, Safety Stock and Lead Time
Courtesy: Jacobe and Chase, Operations and SCM, 3e
T = Review Period or RP
L= Lead Time
T+L = Protection Period
Protection Period
37
Periodic Review Systems:
Calculations for TI
⚫
Demand for the bird feeder is normally distributed with a mean of
18 units per week and a standard deviation in weekly demand of 5
units. The review period is 4 weeks with a lead time of 2 weeks,
and the business operates 52 weeks per year. Calculate the target
inventory level for a cycle-service level of 90 percent.
We now find the standard deviation of demand over the protection
interval (P + L) = 6:
Before calculating TI, we also need a z value. For a 90 percent cycle-service level z = 1.28. The safety stock becomes
Safety stock = zσRP + L = 1.28(12.25) = 15.68 or 16 units
We now solve for T:
= (18 units/week)(6 weeks) + 16 units = 124 units
T = Average demand during the protection interval + Safety stock
= d(RP + L) + safety stock
units 12.2565 ==+= +
LRP dLRP
39
Inventory Management Across
The Organization
⚫ Inventory management policies affect functional
areas throughout
• Accounting is concerned of the cost implications of inventory
• Marketing is concerned as stocking decision affect the level of customer service
• Information Systems tracks and controls inventory records
• Other: • Purchasing is concerned with workload • Manufacturing is concerned with cost efficiency
BACKUP SLIDES
41
Customer Service Level
Measurements
⚫ Percentage of Orders Shipped on Schedule
• Good measure if orders have similar value (Doesn’t capture) . • If one company represents 50% of your business but only 5% of
your orders, 95% on schedule could represent only 50% of
value
⚫ Percentage of Line Items Shipped on Schedule
• Recognizes not all orders are equal, but doesn’t capture $ value of orders. More expensive to measure. Ok for finished goods.
• A 90% service level might mean shipping 225 items out of the total 250 line items totaled from 20 orders scheduled
⚫ Percentage Of $ Volume Shipped on Schedule
• Recognizes the differences in orders in terms of both line items and $ value
Customer Service
Unit fill rate = Total units delivered / Total units ordered
Line fill rate = # of order lines delivered complete / Total order lines
Order fill rate = Total complete orders delivered / Total orders
(Orders shipped complete)
42
Customer Service
⚫Fill rate example
43
Orders
Received
Total
Units
Ordered
Total
Order
Lines
Total
Units
Delivered
Total
Complete
Order
Lines
Delivered
Total
Complete
Orders
Delivered
1,000 20,000 5,000 19,500 4,800 910
What is the Unit Fill Rate?
Line Fill Rate?
Order Fill Rate?
44
Single Period Inventory Model
⚫ The SPI model is designed for products that share the
following characteristics:
• Sold at their regular price only during a single-time period • Demand is highly variable but follows a known probability
distribution
• Salvage value is less than its original cost so money is lost when these products are sold for their salvage value
⚫ Objective is to balance the gross profit of the sale of
a unit with the cost incurred when a unit is sold after
its primary selling period
Extra Material
45
SPI Model Example: T-shirts are purchase in multiples
of 10 for a charity event for $8 each. When sold
during the event the selling price is $20. After the
event their salvage value is just $2. From past events
the organizers know the probability of selling
different quantities of t-shirts within a range from 80
to 120
Payoff Table
Prob. Of Occurrence .20 .25 .30 .15 .10 Customer Demand 80 90 100 110 120
# of Shirts Ordered Profit
80 $960 $960 $960 $960 $960 $960
90 $900 $1080 $1080 $1080 $1080 $1040
Buy 100 $840 $1020 $1200 $1200 $1200 $1083
110 $780 $ 960 $1140 $1320 $1320 $1068
120 $720 $ 900 $1080 $1260 $1440 $1026
Sample calculations: Payoff (Buy 110)= sell 100($20-$8) –((110-100) x ($8-$2))= $1140
Expected Profit (Buy 100)= ($840 X .20)+($1020 x .25)+($1200 x .30) +
($1200 x .15)+($1200 x .10) = $1083 Extra Material