Weekly reflection
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Chapter11PPTStudent.11.2.pptx
Linguistic Profiling in the Workforce
Chapter 11
© 2018 Taylor & Francis
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Linguistic Profiling
What Is Linguistic Profiling?
Baugh (2000) stated: “Linguistic profiling is based upon auditory cues that may be used to identify an individual or individuals as belonging to a linguistic subgroup within a given speech community, including a racial subgroup” (p. 363).
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Linguistic Profiling
What Is Linguistic Profiling? (Continued)
Smalls (2004) defined linguistic profiling as the “term used to describe inferences that are often made about a person’s speech. Inferences may include where a speaker is from, whether he/she is male or female, or whether he/she is native born to the United States” (p. 1).
© 2018 Taylor & Francis
Linguistic Profiling
Key Workplace Implications
Cultural
Workplace and global economic
Technological
© 2018 Taylor & Francis
Linguistic Profiling
Cultural Implications
People within an organization often represent a diversity of cultures. They may be local, regional, national, and/or international.
Communication is the thread that links people together within and across organizations, and without effective communication, success may be limited.
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Linguistic Profiling
Cultural Implications, Continued
Baugh (2000) comments that:
“The challenge is to have the wisdom and patience to tolerate others whose linguistic backgrounds differ substantially from our own—to accentuate the benefits of preferential linguistic profiling while discarding the tradition of discriminatory linguistic profiling that fans the embers of racial discord, to the detriment of fairness” (pp. 363−364).
© 2018 Taylor & Francis
Linguistic Profiling
Workplace and Global Economic Implications
Cultural isolationism
Diminished productivity
Legal discrimination in hiring
Reduced team/group effectiveness
Reduced global economic activity
Individual insecurity regarding job security
© 2018 Taylor & Francis
Linguistic Profiling
Technological Implications
Binary language
Self-service or 24-hour chats with customer service representatives as opposed to telephone conversations
Social media including MySpace, Facebook, and Twitter
Online education
© 2018 Taylor & Francis
Linguistic Profiling
Chapter Summary
Squires and Chadwick (2006) suggested that, by not including linguistic profiling in racial discrimination, research on the extent to which discrimination persists will be understated and “less effective in protecting basic civil rights” (p. 413).
© 2018 Taylor & Francis
Linguistic Profiling
Chapter Summary, Continued
“To speak freely in the mother tongue without intimidation, without standing in the shadow of other languages and peoples” is a basic human right that every person deserves (Lippi-Green, 1997, p. 243).
© 2018 Taylor & Francis
Weekly Journal Reflection Questions for Consideration
© 2018 Taylor & Francis
In what types of career fields is linguistic profiling most likely to occur?
Describe a situation in which you or someone you know has been linguistically profiled.
Can you think of a situation where you may have linguistically profiled someone?
To what extent does linguistic profiling affect economic prosperity of individuals?
In what way can technology be used to limit linguistic profiling in the workplace?
In what way can organizations best prepare to develop a culture of linguistic tolerance?
Since there are civil rights laws that protect against racial, national origin, and ethnic bias in the workplace, should the dialect, tone, and accent of these workers also be protected?
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