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Chapter113.ppt

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To set the stage for the rest of the book and provide a context for discussion international organizational behavior topics.

To sketch out the important shifts that have taken place in recent years with respect to developing nations.

To examine key trends facing companies today as they manage people across cultures and borders.

To explore the present conceptual foundations of culture that will be used throughout the book.

To identify how firms evolve internationally and the strategies they use to compete abroad.

Learning Goals for This Chapter

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International Business Growth: Globalization and the Rise of Emerging Markets

China’s economy has grown 1,000% in the past 30 years.

Foreign direct investment (FDI) is flowing into developing countries, especially the BRIC (Brazil, Russia, India, and China) nations.

Increased gross domestic product (GDP) of developing nations is creating newly affluent consumers with disposable income.

The potential in African markets is yet to be developed.

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International Challenges in Doing Business and Managing Talent

Emerging market complexity

Competition for talent

Offshoring and onshoring

Workforce diversity

Currency volatility

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Table 1.1 The 25 Most Competitive Nations in 2010

1 Singapore

2 Hong Kong

3 United States

4 Switzerland

5 Australia

6 Sweden

7 Canada

8 Taiwan

9 Norway

10 Malaysia

11 Luxembourg

12 Netherlands

13 Denmark

14 Austria

15 Qatar

16 Germany

17 Israel

18 Mainland China

19 Finland

20 New Zealand

21 Ireland

22 United Kingdom

23 Korea

24 France

25 Belgium

Effectively Managing International Organizational Behavior: A Skills Profile

Business practices

Change agent

Cultural adaptability

Cultural sensitivity

Decision making

Delegation

Line management

Mental maturity

Multidimensional perspective

Negotiation

Resourcefulness

Team building

Vision

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Table 1.2 Measuring Up: Desired Skills and Attributes for Managing International Organizational Behavior

Area Description of Desired Skills and Attributes
Business practices Understands differences in business practices across countries
Change agent Record of successfully initiating and implementing change
Cultural adaptability Adapts quickly to foreign cultures, diverse cross-cultural experience
Cultural sensitivity Effective at leading people from many cultures, nationalities, and religions
Decision making Successful strategic planner across different international situations
Delegation Delegates effectively in cross-cultural contexts
Line management Record of success in overseas projects and assignments

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Table 1.2 Measuring Up: Desired Skills and Attributes for Managing International Organizational Behavior (cont.)

Area Description of Desired Skills and Attributes
Mental maturity Possesses the endurance required for the rigors of foreign postings
Multidimensional perspective Extensive multifunctional, multicountry, and multienvironment experience
Negotiation Record of successful business negotiations in multicultural contexts
Resourcefulness Record of acceptance by host country’s government and business elite
Team building Record of creating culturally diverse work groups that meet the firm’s goals
Vision Quickly spots and responds to threats and opportunities in the host country

Developing and Growing Internationally: Conceptual Building Blocks

The Pervasive Impact of Culture

“Collective programming of the mind”

Cultural differences within countries

Views and behaviors of managers

Cultural convergence and globalization

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Multinational Enterprises: History, Development, and Strategic Options

Stages in international corporate development

Stage 1: Exporting

Stage 2: Sales subsidiaries

Stage 3: International division

Stage 4: Multinational

Stage 5: Global or transnational

Stage 6: Alliances and partnerships

Different drummers: Emerging market multinationals

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Strategic Choices for International Business

Global integration and local responsiveness

The international strategy

The multidomestic strategy

The global strategy

The transnational strategy

The regional strategy

The key: creating buy-in when developing an international strategy

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Figure 1.1 Choosing an International Strategy: Horses for Courses

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Figure 1.2 Developing International Strategy: Recommendations for a Fair Process

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Developing Your International Career: Do You Have a “Global Mindset?”

Global Mindset

Social capital

Intellectual capital

Psychological capital

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