Setting the Table by Danny Meyer paper
The Restaurant Business Chapter 1
David K. Hayes | Allisha A. Miller | Jack D. Ninemeier
The Professional Restaurant Manager
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Restaurant Industry
National Restaurant Association (NRA)
A professional trade and lobbying group
representing nearly 400,000 restaurant
locations.
It also operates the National Restaurant
Association Educational Foundation (NRAEF).
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Restaurant Industry
National Restaurant Association (NRA)
Founded in 1919, the NRA is headquartered in
Washington, DC.
Each May, it holds its annual conference in
Chicago, IL.
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
A Brief History of Eating Out
Those who ate away from home • Merchants involved in the trading of goods from
one area of the world to another
• Those traveling for religious purposes
• Those that ate out to entertain others or themselves
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Modern Restaurant Industry Segments
Restaurant Industry
Commercial (for profit)
Noncommercial (not for profit)
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Modern Restaurant Industry Segments
Commercial food service Food service operations that are typically open to
the general public.
Noncommercial food service
Food service operations that are not typically open to the general public.
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Commercial Restaurants Segmented by Price and Service
Segmented by Price and
Service
Quick Serivce
Family
Casual/ Fast Casual
Fine Dining
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Commercial Restaurants Segmented by Menu Option
Segmented by Menu Option
Pizza
Mexican
ItalianSeafood Asian
Steakhouse
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
USDA Beef Grades
Prime (highest quality)
Choice Select Standard
Commercial Utility Cutter Canner (lowest quality)
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Planning for Success in the Restaurant Industry
Concept A clearly stated and well-thought out idea for a
restaurant.
Target market
A well-defined group of potential customers.
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Restaurant Business Plan
Business plan A formal, written statement of business goals and strategies for how those goals will be achieved.
Start-up funding
The money needed to open and sustain a restaurant until it becomes profitable.
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Location
Concept
Menu
Design
Marketing
Financing
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Sample Business Plan Content Checklist qCover sheet
qDate of plan preparation
qOne- to two-page executive summary
qTable of contents
qDescription of the organization
qDescription of the restaurant’s concept
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© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Sample Business Plan Content Checklist
qMarket analysis
qTarget market
qCompetitive analysis
qAdvertising and marketing plan
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Sample Business Plan Content Checklist
qFinancial projections
qPre-opening financing
qRequired amount
qUse of funds
qSource of funds
qFunds repayment plan
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Sample Business Plan Content Checklist
qFinancial projections
qThree-year balance sheet
qFor the legal entity developing the
restaurant
qFor the new restaurant
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Sample Business Plan Content Checklist
qFinancial projections
q Three-year P&L statement
qYears 1–2: Monthly forecasts
qYears 1–3: Annual forecasts
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Sample Business Plan Content Checklist
qFinancial projections
q Three-year cash flow statement
qYears 1–2: Monthly forecasts
qYears 1–3: Annual forecasts
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Sample Business Plan Content Checklist
qFinancial projections
q Three-year cash flow statement
qYears 1–2: Monthly forecasts
qYears 1–3: Annual forecasts
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Sample Business Plan Content Checklist
qRecommended appendices
qOrganizational chart
qSample menu
q Sample menu
q Copy of leases
q Copy of licenses
Book Title Author name
© 2012 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
The Professional Restaurant Manager, 1e David K. Hayes, Allisha A. Miller, and Jack D. Ninemeier
© 2014 by Pearson Higher Education, Inc Upper Saddle River, New Jersey 07458 • All Rights Reserved
Preparing a Restaurant Business Plan
Sample Business Plan Content Checklist
qRecommended appendices
qCopy of fire permits
qCopy of insurance policies
qCopies of staff job descriptions
qBlueprints or floor plans