Movie/TV Show Case Analysis
Rain Ashbell
Chapter10RobbinsBb1.pptx
Chapter 10: Understanding Work Teams
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Chapter 10: Understanding Work Teams
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Chapter 10 Outline
Contrast groups and teams.
Why Teams
Types of teams
Characteristics of effective teams.
Creating team players.
Teams vs individuals
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Helena Addae Ph.D
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Teams in Organizations
Why Teams?
Competitive, efficient, effective
use employee talents
flexible and responsive to changing events
Speed –organize, change, and disband
Facilitate participation in operating decisions
Motivate employees
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Helena Addae Ph.D
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Teams in Organizations
Why Teams?
Competitive, efficient, effective
Are teams effective?
What makes them effective?
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Helena Addae Ph.D
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Contrast Groups and Teams
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Cross-functional team
https://www.youtube.com/watch?v=wPp8S_wlnyE&feature=player_embedded
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Helena Addae Ph.D
Five Types of Teams
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Size of groups, authority to implement decisions; conflict & resolution
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Multi-team Systems
Team of teams
Examples
Response to a natural disaster.
Who would be involved?
Who would monitor the process – boundary spanner
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Helena Addae Ph.D
Multi-team Interdependence
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Team 1
Team 3
Team 2
Characteristics of Effective Teams
Exhibit 10-3 Team Effectiveness Model
Productivity & Satisfaction
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Characteristics of Effective Teams
: 9 potential roles
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The Social Loafing Effect (Jerald Greenberg, 1999)
Amount of Individual Effort Exerted
Number of People Working
Low
High
One person working alone
Small groups
Large groups
The greater the number of people who work on a group task, the smaller the contribution any one member of the group will make
Characteristics of Effective Teams
Helena Addae Ph.D
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3
Characteristics of Effective Teams
Team Processes
Common Plan and Purpose
Reflexivity
Specific Goals
Team Efficacy
Team Identity
Team Cohesion
Mental Models
Conflict Levels
Social Loafing
Helena Addae Ph.D
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Creating Team Players
Creating Team Players
Selecting: hire team players
Training: create team players
Rewarding: incentives to be a good team player
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Teams vs. Individuals
When not to use teams…
Ask:
Can the work be done better by one person?
Does the work create a common goal or purpose?
Are the members of the group interdependent?
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Helena Addae Ph.D
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Chapter 10 Outline
Contrast groups and teams.
Why Teams
Types of teams
Characteristics of effective teams.
Creating team players.
Teams vs individuals
10-17
Helena Addae Ph.D
17
Implications for Managers
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Helena Addae Ph.D
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