Homework help
Chapter
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
1
Multinational Management
In a Changing World
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Learning Objectives
- Define multinational management.
- Understand the characteristics of a multinational company.
- Understand the nature of the global economy and the key forces that drive globalization.
- Know the basic classification of the world’s economies.
- Identify the characteristics of the next generation of multinational managers.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Definition of
Multinational Management
- The formulation of strategies and management systems to take advantage of international opportunities and respond to international threats
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Nature of the Multinational Company
- A multinational company is any company that engages in business functions beyond its domestic borders.
- Such companies may be large or small.
- Most multinational companies (MNCs) are multinational corporations.
- The largest MNCs are all public corporations.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Exhibit 1.1:
Largest Companies in the World
Source: Adapted from Fortune 2015. “Fortune Global 500.”
| Rank | Company | Industry | Headquarters Country | Revenues (US$ mil) |
| 1 | Wal-Mart Stores | Retailing | U.S.A | 476,294 |
| 2 | Royal Dutch Shell | Petroleum | The Netherlands | 459,999 |
| 3 | Sinopec Group | Petroleum | China | 457,201 |
| 4 | China National Petroleum | Petroleum | China | 432,007 |
| 5 | Exxon Mobil | Petroleum | U.S.A. | 407,666 |
| 6 | BP | Petroleum | U.K. | 396,217 |
| 7 | State Grid | Power Supply | China | 333,386 |
| 8 | Volkswagon | Automotive | Germany | 261,539 |
| 9 | Toyota Motor | Automotive | Japan | 256,454 |
| 10 | Glencore International | Manufacturing | Switzerland | 232,694 |
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Exhibit 1.2:
Newcomers to Global 500 List
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Globalizing Economy: A Changing (but Not Always Stable) Environment for Business (1 of 4)
- Globalization: the world’s economies are becoming borderless and interlinked.
- Companies are no longer limited by their domestic boundaries, and may conduct any kind of business activity anywhere in the world.
- Globalization creates a changing, but not uniform, and not always stable, environment for business.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Globalizing Economy: A Changing (but Not Always Stable) Environment for Business (2 of 4)
- Negatives of globalization
- Not all economies benefit or participate equally.
- Terrorism, wars, and economic stagnation have limited or reversed some aspects of globalization.
- Globalization produces a scarcity of natural resources, pollution, negative social impacts, and increased interdependence of economies.
- Globalization may be widening the gap between rich and poor countries.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Globalizing Economy: A Changing (but Not Always Stable) Environment for Business (3 of 4)
- Benefits of globalization
- Globalization results in lower prices in many countries, as multinationals become more efficient.
- Globalization benefits many emerging markets such as India and China, as these countries enjoy greater availability of jobs and better access to technology.
- Globalization is the main reason why many new companies from Mexico, Brazil, China, India, and South Korea are the new dominant competitors.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Globalizing Economy: A Changing (but Not Always Stable) Environment for Business (3 of 4)
- 7 key trends of the globalizing economy
- Falling, disintegrating borders
- Growing cross-border trade and investment
- The rise of global products and global customers
- The internet and information technology (IT)
- Privatizations of formerly government-owned firms
- New competitors in the world market
- Increased global quality and production standards
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Countries of the World:
The Arrived and the Arriving (1 of 4)
- Developed Countries (the Arrived) have mature economies with substantial per capita Gross Domestic Product (GDP), international trade and investments.
- E.g., the United States of America, Britain, Japan, Germany, and many others
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Countries of the World:
The Arrived and the Arriving (2 of 4)
- Developing Countries (the Arriving) have economies that have grown extensively over past two decades.
- E.g., Hong Kong, Singapore, Taiwan, Malaysia, Indonesia, Thailand.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Countries of the World:
The Arrived and the Arriving (3 of 4)
- Transition economies are countries that have changed from mostly communist systems to market/capitalistic systems.
- E.g., the Czech Republic, Hungary, Poland, Russia
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Countries of the World:
The Arrived and the Arriving (4 of 4)
- Emerging Markets are those countries whose economies are growing rapidly.
- E.g., Brazil, Russia, India, & China (BRIC)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Exhibit 1.3:
Selected Economies of the World
| Developed Economies | Developing Economies | Transition Economies |
| Australia Austria Belgium Britain Canada Denmark France Germany Italy Ireland Japan The Netherlands Spain Sweden Switzerland United States | Hong Kong Singapore Taiwan Malaysia Indonesia Thailand | Czech Republic Hungary Poland Russia |
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Exhibit 1.4:
Age Breakdown of Selected Economies
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Exhibit 1.5:
The Globalizing Economy
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Disintegrating Borders: The World Trade Organization and Free Trade Areas
- In 1947, nations met to reduce tariffs from 45% to less than 7%; these negotiations resulted in the General Agreement on Tariffs and Trade (GATT).
- In 1986, negotiations began in Uruguay to continue reducing tariffs. The World Trade Organization (WTO) succeeded GATT.
- WTO provides structure for continued negotiations and settling trade disputes among nations.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
World Trade Organization
- In 1997, WTO countries agreed to end tariffs on software, computers and related products; hi-tech exports to Europe from Asia and the US doubled.
- Since GATT, world trade has grown at more than four times the output of the world’s GDP.
- Some say WTO favors developed nations, encourages environmental damage, and moves jobs from higher-save countries to lower-wage countries.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Regional Trade Agreements
(1 of 2)
- Regional Trade Agreements are agreements among nations to reduce tariffs and develop similar technical and economic standards.
- The three largest account for half the world’s trade:
- the European Union (EU)
- the North American Free Trade Association (NAFTA), and
- the Asia-Pacific Economic Cooperation (APEC)
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Regional Trade Agreements
(2 of 2)
- The European Union (28 European nations, and growing) allows free movement of goods and services and a common currency (EMU).
- The North American Free Trade Agreement (NAFTA) linking the US, Canada, and Mexico, allows the freer exchange of goods and services.
- The Asia-Pacific-Economic Cooperation (12 Asian nations) with goals for free trade by 2020.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Sell Anywhere, Locate Anywhere: Trade Growing, but Setbacks (1 of 2)
- World trade grew an average of 6.5% per year between 1990 and 2000, slowed to 4% in 2004, grew again to 6% in 2005 and to 8.5% in 2006.
- WTO reports the global economy is suffering from a very severe slowdown.
- EU countries are suffering the worst debt crisis they have ever faced.
- Change in imports & exports higher for developing and emerging economies than for developed economies.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Sell Anywhere, Locate Anywhere: Trade Growing, but Setbacks (1 of 2)
- The latest WTO report suggests a few trends:
- Emerging markets continue to grow dramatically.
- Developing nations have played a more important role in international production networks known as Global Value Chains (GVC).
- Commodities such as energy and minerals have doubled between 2003 and 2008.
- The world has never been more connected.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Sell Anywhere, Locate Anywhere: Foreign Direct Investment (FDI)
(1 of 2)
- Foreign Direct Investment (FDI) occurs when a multinational company from one country has an ownership position in an organizational unit located in another country.
- FDI increased by more than 36% from 1996 - 2000.
- Since 2001, there has been a decline in FDI, but FDI grew to its highest level in 2007.
- Emerging markets will continue to attract FDI.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Sell Anywhere, Locate Anywhere: Foreign Direct Investment (FDI)
(1 of 2)
- Developing countries provide opportunities and risks.
- MNCs should consider two types of risk:
- Economic risk: includes all factors of a nation’s economic climate that may affect a foreign investor.
- Political risk: anything a government might do or not do that might adversely affect a company.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Internet and Information Technology Are Making It All Easier (1 of 3)
- Email and the internet allow multinationals to communicate with company sites throughout the world.
- Text and graphic information can flow to any part of the world almost instantaneously.
- Headquarters, R&D, manufacturing can be located anywhere in the world.
- Information technology is spurring a borderless financial market.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Internet and Information Technology Are Making It All Easier (2 of 3)
- Information technologies make available many new tools that facilitate business operations:
- Worldwide communication using Voice-Over-Internet Protocol (VOIP) systems such as Skype, MSN Messenger and AOL is cost-effective.
- Collaborative networks can be provided by WIKI firms at very low cost.
- Information can be obtained by increasingly sophisticated search engines like Google.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Internet and Information Technology Are Making It All Easier (3 of 3)
- Information technology presents multinationals with many new opportunities.
- Developments in computing technology mean that the manufacturing sector will no longer see hammers, lathes, drills, and stamping presses.
- One of the most significant recent technologies is the 3D printer.
- The potential for the 3D printer to revolutionize multinational operations is tremendous.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Rise of Global Products and Global Customers
- The needs of customers for many products and services are growing more similar
- E.g., McDonald’s, Boeing, Toyota.
- Global customers search the world for their supplies without regard for national boundaries.
- These factors link economies because companies can produce one product for everyone, and anyone can buy anything from anywhere.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
New Competitors Are Emerging (1 of 2)
- Two new forms of competitors are having dramatic influences on global business.
- First, experts now recognize the existence of powerful emerging market competitors.
- Secondly, companies worldwide will increasingly have to contend with formidable state competitors.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
New Competitors Are Emerging (2 of 2)
- Emerging market multinationals: Global companies born in emerging markets
- These multinationals often have the tenacity to succeed at business challenges that developed world multinationals have avoided.
- State multinationals: Multinationals from emerging markets that can rely on state support.
- These enterprises have often been very successful while relying on state support.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Rise of Global Standards (1 of 2)
- When a product standard is accepted globally or regionally, companies can make one or only a few versions of a product for the world market rather than hundreds.
- Products are developed to accommodate different regional standards, such as electrical currents & plugs.
- The company that can establish its standard as dominant has a tremendous strategic advantage.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Rise of Global Standards (2 of 2)
- The drive for consistency in quality led to the International organization for standardization (ISO) in Geneva, Switzerland.
- ISO developed technical standards known as ISO 9001:2000, adopted by law in Europe.
- Many large European MNCs now require ISO certification.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Corporate Social Responsibility and Business Ethics (1 of 2)
- Despite their size and clout, MNCs face increased pressure to be socially responsible from both the media and the public.
- Mindful of rankings on ethics, proactive MNCs pay close attention to these issues, and take appropriate action.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Corporate Social Responsibility and Business Ethics (2 of 2)
- Some MNCs are becoming more proactive in responding to social and ethical issues that arise from their overseas operations.
- Some issues are:
- Climate change
- Environmental degradation and pollution
- Sweatshop conditions for labor
- Bribery
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Exhibit 1.7:
Ranking the World’s
Most Ethical Companies
Source: Adapted from Ethisphere Institute, 2015. World’s Most Ethical Companies; http://www.ethisphere.com
| Industry | Company | Nationality |
| Apparel | H&M | Sweden |
| Automotive | Cummins, Inc. | U.S.A |
| Banking | National Australia Bank | Australia |
| Business Services | Dun & Bradstreet | U.S.A |
| Computer Software | Symantec Corporation | U.S.A |
| Consumer Products | Henkel AG | Germany |
| Energy: Electric | Iberdrola, S.A. | Spain |
| Energy: Water | Northumbrian Water Group | U.K. |
| Food & Beverages | Kellogg | U.S.A. |
| Health & Beauty | L’Oreal | France |
| IT Services | Ricoh Company, LTD | Japan |
| Industrial Manufacturing | 3M Company | U.S.A. |
| Oil & Gas | DCC, Plc. | Ireland |
| Retail | Marks & Spencer | U.K. |
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Next Generation of Multinational Managers (1 of 3)
- The successful Multinational Manager needs these characteristics:
- A global mindset
- Emotional intelligence
- A long-range perspective
- The talent to motivate all employees to achieve excellence
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Next Generation of Multinational Managers (2 of 3)
- Characteristics of the successful Multinational Manager (continued):
- Accomplished negotiation skills
- A willingness to seek overseas assignments
- An understanding of national cultures
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
The Next Generation of Multinational Managers (3 of 3)
- Research suggests that you need three forms of capital to become a successful international leader.
- Intellectual capital: willingness to learn and build you knowledge base regarding cultural differences and how to adapt to such differences.
- Psychological capital: Ability to be receptive to new ideas and experiences.
- Social capital: Ability to develop networks of individuals who are different from you.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Multinational Management:
A Strategic Approach (1 of 2)
- You may well find yourself a multinational manager; foreign competition and doing business in foreign markets are daily facts of life for today’s managers.
- Competing successfully requires a strategic approach; formulate and implement your strategy.
- Multinational strategies must include maneuvers that deal with operating in more than one country and culture.
- Position yourself for an evolving global economy.
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Multinational Management:
A Strategic Approach (2 of 2)
- In formulating your strategy, consider the trends that will shape the future business environment:
- Blurring of industry boundaries
- The need for flexibility more than size
- The need to find your niche
- Hypercompetition
- Emphasis on innovation and the learning organization
© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
Summary and Conclusions
- Chapter 1 provides key background information to support study of multinational management.
- World economies are increasingly linked, creating both threats and opportunities.
- New competitors are coming from developing nations in Asia, the Americas, and Eastern Europe.
- Multinational managers need a global mindset, and strategies for succeeding in different nations and cultures.
*
Name of Company Country of Origin
2014 Global 500 Rank
Achmea Netherlands 395 Agricultural Development Bank of China China 491 Alimentation Couche-Tard Canada 329 Antarchile Chile 488 Bohail Steel Group China 327 China Energy China 349 China Development Bank China 122 China Energy Engineering China 465 China General Technology China 469 Duke Energy US 485 Enbridge Canada 377 Energy Transfer Equity US 213 Fuji Heavy Industries Japan 494 Hanwha South Korea 331 Itau Inobanco Holding Brazil 138 Lotte Shopping South Korea 464 Louis Dreyfus Commodities Netherlands 150 Pacific Construction Group China 166 Perusahaan Listrik Negara Indonesia 477 Plains GP Holding US 257 Qualcomm US 480 Rolls-Royce UK 489 Russian Grids Russia 498 Samsung C&T South Korea 460 Talanx Germany 302 Unipol Italy 439 VTB Bank Russia 443
Name of Company
Country of
Origin
2014 Global
500 Rank
Achmea Netherlands 395
Agricultural Development Bank of China China 491
Alimentation Couche-Tard Canada 329
Antarchile Chile 488
Bohail Steel Group China 327
China Energy China 349
China Development Bank China 122
China Energy Engineering China 465
China General Technology China 469
Duke Energy US 485
Enbridge Canada 377
Energy Transfer Equity US 213
Fuji Heavy Industries Japan 494
Hanwha South Korea 331
Itau Inobanco Holding Brazil 138
Lotte Shopping South Korea 464
Louis Dreyfus Commodities Netherlands 150
Pacific Construction Group China 166
Perusahaan Listrik Negara Indonesia 477
Plains GP Holding US 257
Qualcomm US 480
Rolls-Royce UK 489
Russian Grids Russia 498
Samsung C&T South Korea 460
Talanx Germany 302
Unipol Italy 439
VTB Bank Russia 443