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Leading Productive Teams

MSL 630 Hall # 1

The Riddle of Teams: What are the pros and cons?

1

Welcome to MSL 630

2

Format for Hall sessions

• Introduction of the Hall

• Hall Topics

• Christian worldview applications

• Major points for the week’s learning

3

Learning tools

• Hall lectures ▫ Hearing and seeing

• Text book ▫ Reading

• Individual homework ▫ Analyzing

• Discussion forum ▫ Applying and Examining

• Completing all components is very important to accomplish the objectives of the course.

4

Asynchronous learning

• Motivated

▫ Asynchronous learners must be highly self-motivated

• Responsible

▫ Asynchronous learners must have high responsibility for assignments and discussion

• Facts ▫ Asynchronous learning is

not easier than traditional classroom learning

▫ Learners must meet deadlines

▫ It’s easy to think we’re anonymous because there’s no face time.

5

Tips for success

• Course Page

▫ Activities

 Individual homework

 Team activities

▫ Discussion forum

 Weekly discussion

▫ Media

 Syllabus

 Handouts & links

 Hall lectures

• Schedule

▫ Be attentive to deadlines

▫ The week begins on Monday and ends on Sunday

 Observe Sabbath

 Manage your time

6

Tips for success (cont.)

• Do not procrastinate

▫ It’s easy to get behind in an asynchronous course

 False security that there is time to catch up

 Each week builds on the previous

• Sequence

▫ Set your schedule

 Hall lecture

 Assigned reading

 Discussion

 Homework

 Individual or team

 Study key points for exam

7

Tips for success (cont.)

• Communicate

▫ Ask questions

▫ Participate

▫ Be engaged in discussion

▫ Seek handouts

▫ Contact the professor with questions or problems

8

Topics we’ll cover in MSL 630

• Best Practices

• Solving Team Problems

• Motivation and Leadership

• Creativity/ Diversity Issues

• Virtual Teams

• Team Simulations

9

10

Biblical Foundation: Matt 28:19-20

Hall Objectives

• Why Teams?

• Types of Teams

• Collaborative Projects through Teamwork

• Productive Team Characteristics

• Developing Team Building Skills

• Project Teams at Belhaven

11

Questions for Reflection & Study

• Why are teams useful?

• What are some common types of teams?

• How can collaborative projects be completed through teamwork?

• What makes a productive team?

• What skills can be developed to improve teams?

• What are some tips for Project teams at Belhaven?

12

5 Key Characteristics of Teams

• Exist to achieve a shared goal

• Members are interdependent regarding a common goal

• Are bounded and remain relatively stable over time

• Members have the authority to manage their own work and internal processes

• Operate in a larger social system context

13

4 Challenges to Future Teams

• Customer service focus

• Competition

• Emergence of the information age

• Globalization

14

Types of Teams

• Manager-led teams

• Self-managing or self-regulating teams

• Self-directing or self-designing teams

• Self-governing teams

15

Authority of Four Illustrative Types

of Work Teams

16

Design of the

organizational context

Design of the team as a

performing unit

Monitoring and

managing performance

processes

Executing the task

Area of Management

Responsibility

Area of Team

Responsibility

Manager-led

work teams

Self-

managing

work teams

Self-designing

work teams

Self-governing

work teams

Source: Hackman, J. R. (1987). The design of work teams. In J.W. Lorsch (Ed.), Handbook of Organizational Behavior. Upper Saddle River, NJ:

Prentice Hall.

Observations about Teams and

Teamwork

17

• Companies that use teams are not more effective than those that do not

• Managers fault the wrong causes for team failure (misattribution error)

• Managers fail to recognize their team-building responsibilities

• Experimenting with failures leads to better teams

• Conflict among teams members is not always a bad thing

• Strong leadership is not always necessary for strong teams

• Good teams can still fail under the wrong circumstances

• Retreats will not fix all conflicts between team members

Exhibit 1-6. Team Autonomy

versus Manager Control

55%

39%

6%

0%

20%

40%

60%

80%

100%

M anager-Led Self-M anaging Self-Directing

P e rc

e n

ta g

e o

f E

x e c u

ti v e s

Source: Thompson, L. (2006). Leading high impact teams: Tools for teams. Kellogg Executive program.

Exhibit 1-7. Team Longevity

7%

16% 23%

15%

40%

0%

10%

20%

30%

40%

50%

60%

Less than 6

months

6-12 months 1-2 years 3-5 years over 5 years

P e r c e n

ta g

e o

f E

x e c u

ti v e s

Source: Thompson, L. (2006). Leading high impact teams: Tools for teams. Kellogg Executive program.

Most Frustrating Aspects of Teams

56%

43% 37%

32%

0%

20%

40%

60%

80%

100%

Developing/sustaining high motivation

Minimizing confusion/coordination problems

Fostering creativity/innovation

Developing clear goals

Developing Your Skills

Skill #1: Accurate diagnosis

of team problems

Skill #2: Theory-based

intervention

Skill #3: Expert learning

7 Advantages of Teamwork

• Increased resources

• Buy-in

• Built –in Censor

• Encourage Cross training

• More people for follow up responsibility

• It’s fun!

• It’s Biblical !

22

Increased Resources

23

Buy-In

24

Built-in Censor

25

26

Encourage Cross Training

More follow up

27

28

It’s Fun!

29

It’s Biblical !

Team Problems

Lack of Experience

Lack of a Common Model

Lack of Understanding of relationship skills

30

Tips for Collaborative Projects

• Generate ideas

• Organize information

• Draft

• Revise and Edit

31

Collaborative Projects(cont.)

• Assemble team according to expertise

• What, When, Why, How Much, Who?

• Generate ideas

• Organize ideas into an Outline

• Evaluate outline with help of stakeholders

32

Collaborative Projects (cont.)

• Discuss and undertake the research process

• Discuss and undertake the drafting process

• Evaluate the first draft with help of the Stakeholders

• Revise the draft for consistency and impact

• Edit to achieve ERROR-FREE text

33

Common Complaints

• “No one ever listens to me”

• “Who made you the boss?”

• “What are we waiting for?”

• “Where do you get off telling me I’m wrong?”

• “I don’t understand your changes”

34

Creating Effective Study Groups,

Part I

• Early on: Structured exercise

• During the first week or two: Discussion • Team contract

• Team goals

• Thought questions

• Person-task mapping

Creating Effective Study Groups,

Part II

• Additional discussion questions • Member skills

• Person-task focus

• Structure

• Interlopers

• Communication standards

• Project leader pacing

Creating Effective Study Groups,

Part III

• After group is well underway • Team assessment

• Peer-feedback performance review

• On a regular basis: Revisiting team contract • Are expectations being met?

• What issues should be added to contract?

• What issues in contract don’t seem relevant?

Team Nehemiah

• Nehemiah 1-13

38

Questions for Reflection & Study

• What are some advantages of teams?

• Why are some collaborative projects frustrating?

• How can team building skills be improved?

• What are some tips for effective study groups?

• How did Nehemiah build an effective team to rebuild the wall in Jerusalem?

What next?

• Take the Hall Quiz

• Complete your detailed reading

• Answer the discussion questions

• Complete the writing assignments

40

References

• Bell, A.H. and Smith, D.M. (2011). Learning Team Skills (2nd ed.). Upper Saddle River, NJ: Prentice Hall.

• Mosely, Curt (2005). TeamWeaver: The 10 Greatest Teams in the Bible and Why They Were Great. Mustang,OK:Tate Publishing.

• Thompson, L.L. (2008). Making the Team (3rd ed) . Upper Saddle River, NJ: Prentice Hall.

41

End of Hall 1

42

▫ Passion +

▫ Prayer+

▫ Persistence

= Productive Teams

43

This concludes Hall 1