MT400 unit 8 Assignment

Running Head: RASCI MODEL 1

RASCI MODEL 5

RASCI MODEL

CHAD DENT

PROFESSOR TONEY FERGUSON

MT400-01

4/5/19

RASCI MODEL

For any company to be well managed many things must come together and they must function as planned. Like any other business, whether it is a hospital or a fortune 100 companies, they all have something in collective, the BPM (Deepa, & Baral, 2019). Everyone from the CEO to the lowest level employee needs to know what is going on with the project, how they are going to implement it, and most important, how to supervise it. Without supervision, the best-laid plans will be destroyed. I will also provide the difference metrics, the different people who are involved in the project as the stakeholders, three metrics and which innovation activity I would recommend for the activity.

Below you will find my table on how each activity with its respective responsible officer in charge.

CEO CFO CIO CLO CCO

E-Commerce A I R

Racing Division, A I R S

Dealerships A R I S

Distribution A I S R

For the e-commerce portion, the Chief Communications Officer (CCO) will oversee this. Since he has the Information Technology team needed for this, it would be the best fit since they will be able to build Ducati’s new website. Our Chief Investor Officer (CIO) will head the racing division. With the CIO heading this, he will be able to invest the right finances, manpower and rely on the Chief Logistic Officer (CLO) to get all the parts needed to support all races worldwide. The Chief Financial Officer (CFO) will head the dealerships. This will help provide the financial support needed to all dealerships especially for those that are expanding into the Asian market. Lastly, the distribution will also be headed by the CLO. To support all the needs of e-commerce, racing division, and even the dealerships, this is probably the most important of all the listed activities in the table. Let us now look at the three performance management metrics.

Efficiency will be the major metrics we will look at. Productivity is very important since everything is measured by how far they have come by producing results of certain actions (Kopnina, & Blewitt, 2018). Ducati will require each department head to show the number of hours worked both individually and as a team. This will help to show how the work is being accomplished, how much time is being spent on a phase and adjusting accordingly. Next will be quality, quality will be assessed by evaluation each individual and to ensure there is no more than 1 error per 1000. Lastly, I will focus on the performance of the team. Units per week will measure this. This means that the team must collectively produce together vice individually.

The stakeholders I have identified in this process are the workers, investors, and consumers. Their expectations from Ducati are to provide a better product, access to more parts, apparel and even motorcycles. Another expectation is to win on race day. This is the primary concern for Ducati, by winning; they know the technology will be pushed to the consumer for more sales. Next, I will go over the metrics that were chosen in a previous assignment.

The first metric for Ducati is selling motorcycles, and then marketing strategies followed by utilizing SWOT analysis. I chose communications as my innovation phase. The goal for this phase was simple; provide constant communications between distributors, dealerships, and Ducati themselves. Participating always will be the CLO, CCO and the CFO.

References

Deepa, R., & Baral, R. (2019). Importance-performance analysis as a tool to guide employer branding strategies in the IT-BPM industry. Journal of Organizational Effectiveness: People and Performance, 6(1), 77-95.

Kopnina, H., & Blewitt, J. (2018). Sustainable business: Key issues. Routledge.