human resource 460

APPEALS PROCESS

Read the case :

Question 1:

· Hr is a mediator

· Level 1 ( or A)

· HR reviews facts, policies , procedures

· HR reports to supervisor (reconsideration, need for correction action)/ employee (decision is correct, no biases)

· HR attempts to negotitate settlement

If the problem is solved and employee is happy with decision than use only level 1, IF NOT THAN USE LEVEL B.

· Arbitrator ( panel pf peers and mangers, unbiased, outside) and / or

· High-level manager, peers- final binding decision

· Vote to take decision.

Question 2 : use this for QUESTION 2 in HW but explain more in detail related to the case.