homework 1
9233ASD
Ch3-PPT.pptxThe Organization Development Practitioner
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CHAPTER
2
Discuss the roles and characteristics of OD practitioners.
Describe the competencies required of effective OD practitioners.
Compare the internal versus external OD practitioner.
Understand the values and ethics guiding the practice of OD.
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The Organization Development Practitioner
Internal and External Consultants
Professionals from other disciplines who apply OD practices (e.g., TQM managers, IT/IS managers, compensation and benefits managers)
Managers and Administrators who apply OD from their line or staff positions
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Competencies of an OD Practitioner
Intrapersonal Skills
Self-awareness
Interpersonal Skills
Ability to work with others and groups
General Consultation Skills
Ability to manage consulting process
Organization Development Theory
Knowledge of change processes
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Role of OD Professional Positions
Position
Internal vs. external
Marginality
Ability to straddle boundaries
Emotional Demands
Emotional intelligence
Use of Knowledge and Experience
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Client Versus Consultant Knowledge
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Plans Implementation
Recommends/prescribes
Proposes criteria
Feeds back data
Probes and gathers data
Clarifies and interprets
Listens and reflects
Refuses to become involved
Use of Consultant’s
Knowledge and
Experience
Use of Client’s
Knowledge and
Experience
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6
Professional Ethics
Ethical Guidelines
Ethical Dilemmas
Misrepresentation
Misuse of data
Coercion
Value and goal conflicts
Technical ineptness
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Model of Ethical Dilemmas
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Antecedents Process Consequences
Ethical Dilemmas
Misrepresentation
Misuse of data
Coercion
Value and goal conflict
Technical ineptness
Role Episode
Role conflict
Role ambiguity
Role of
the
Change
Agent
Role of
the
Client
System
Values
Goals
Needs
Abilities
©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
