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Chapter 4 Managing Disputes: ADR and Litigation Strategies

Its Legal, Ethical, and Global Environment

Marianne M. Jennings

Business

11th Ed.

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Types of ADR

Arbitration − Oldest Form of ADR

Parties submit grievances and evidence to a third party expert in an informal setting

American Arbitration Association provides many arbitrators and rules

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Types of ADR

Arbitration Advantages

Less formality

Handled privately

Expert handles the cases

Speed was once an advantage, but tends to move as slowly as court cases now

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Types of ADR

Arbitration Disadvantages

Arbitrator may not have legal training and may not understand the significance of legal points

Rules of evidence do not apply

Expense and complexity has increased

Cost has increased

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Federal Arbitration Act

Passed to stop judicial interference with arbitration

Courts now rarely interfere with arbitration clauses in consumer contracts

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Federal Arbitration Act

Courts now rarely interfere with arbitration decisions

CFPB has proposed eliminating arbitration requirement for consumer credit contract

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Types of ADR

Case 4.1 College Park Pentecostal Holiness Church v. General Steel Corp. (2012)

What was the basis for setting aside the arbitration clause?

How binding is arbitration?

Could the decision have been affected by the fact that there was a church involved?

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Types of ADR

Arbitration Procedures

Parties agree to submit to arbitration

American Arbitration Association (AAA) can handle the proceedings for a fee

Demand for arbitration is filed

Arbitrator is selected

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Types of ADR

Mediation

Parties use a go-between to negotiate and communicate

Used in international transactions

Mediator can offer suggestions for resolution

Not binding

MedArb

Recent creation in which arbitrator first attempt to mediate settlement

If unsuccessfully the case goes to arbitration

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Types of ADR

Minitrial

Small-scale trial where parties present case to a judge with experience in the field or to a neutral advisor

Advisor or judge makes decision

Can motivate parties to resolve differences even if the results are not binding

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Types of ADR

Rent-a-Judge

Trial held in commercial as opposed to a public court

Pay fees for courtroom and judge

Example: “The People’s Court” TV show

Summary Jury Trials

Gives parties an idea about jury’s perceptions

Used after discovery is complete

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Types of ADR

Early Neutral Evaluation

Consultant or volunteer gives parties an assessment of the position

Generally used prior to discovery

Saves expenses if parties settle following the evaluation

Peer Review

Review of Management’s action against employee by a group of peer – employees

Reduces litigation cost

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International ADR

International Chamber of Commerce

A private organization that handles 250 arbitration cases each year

Has used arbitration since 1922

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International ADR

Centre for Settlement of Investment Disputes (ICSID)

An international arbitral for investors

Investment contracts can provide for arbitration by ICSID

Parties Free to Choose Which Courts Will Hear Their Disputes

Party autonomy

U.S. courts are a popular choice

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Litigation vs. ADR

Technical discovery rules Open lines of communication
Judicial constraints of precedent Parties can agree to virtually anything
Remedies limited Creative remedies
Docket backlog Parties set time line
Public proceeding Private
Control by lawyers Control by parties

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Litigation vs. ADR

Expensive Less expensive (some changes here)
Strict procedures and timing Flexible
Judge and juries unknown Parties select
Judicial enforcement Enforcement by good faith

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The Trial Process

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When You Are in Litigation…

People Begin Civil Lawsuits

System does not do it for them

Based on a claim of right

Lawsuits are efforts of individuals to enforce their rights

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Step 1 − Filing a Complaint or Petition

Complaint is general statement of claim

Must describe actions that led to claim of violation

Must establish jurisdiction and venue of court in which it is filed

Class actions are often filed against businesses

When You Are in Litigation…

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Step 2 − Service of Process

Complaint or petition and summons served on defendant

Summons explains to defendant his/her rights

Where to defend

How long to defend

The effect of not defending the suit

Delivered by an officer of the court or by licensed private process servers

In exceptional circumstances, service is accomplished by publication

When You Are in Litigation…

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Step 3 − The Answer

Content of answer

Defendant can admit allegations in complaint are true

Defendant can deny allegations in complaint

Defendant can counterclaim − effect is the defendant is also suing plaintiff for damages

When You Are in Litigation…

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Step 3 − The Answer

Failure to file an answer within the statutory time period is a default

Time limits for filing answers are typically twenty to thirty days

Like a forfeit in sports − plaintiff wins because the defendant fails to show up

When You Are in Litigation…

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Step 4 − Ending a Suit Through Motions

Motion for judgment on the pleadings

Even if everything the plaintiff said in the complaint were true, there is no cause for action

If court grants motion, the case is over at the trial court level (appeal is possible)

When You Are in Litigation…

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Step 5 − Pre Trial Motions

Motion for summary judgment

Appropriate in cases where there are no factual issues

Used to resolve questions of law when the parties agree on the facts

When You Are in Litigation…

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Step 6 − Discovery

Forms of discovery to supplement evidence released

Requests for admissions − request from one party to another for the admission of facts so that proof requested at trial is limited

Interrogatories − written questions submitted to opposition

Depositions − statements of parties or witnesses taken under oath in an informal setting

Request for mental or physical examination or for inspection

When You Are in Litigation…

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Step 6 − Discovery

Requests for production: documents, physical evidence

Only relevant, non-privileged information is discoverable

No:

Work product

Attorney/client privilege

Husband/wife privilege

When You Are in Litigation…

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Case 4.2 Pulte Home Corp. v. Simerly (2013)

Discuss what evidence was at issue.

Explain what happened with the evidence and who did it.

What should managers learn from this case and what should they do when lawyers are obtaining documents.

When You Are in Litigation…

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Step 7 − The Trial

Jury trial

Required in cases where damages over $20 are claimed (unless waived)

Absolute right to jury trial is only in criminal cases

Jurors selected from voting or drivers’ license lists

Voir dire

Used to narrow jurors for panel

Ask questions about their knowledge of the case, level of education, background, etc.

When You Are in Litigation…

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Step 7 − The Trial

Voir dire

Can be challenged for cause − incapable of making an impartial decision when they know parties, when they were involved with the case

Peremptory challenge − limited number of challenges used by attorneys to remove potential jurors with whom they are uncomfortable

However, may not be based on race or sex

When You Are in Litigation…

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Step 7 − The Trial

Plaintiff’s case

Presents witnesses − direct examination

Defendant can cross-examine plaintiffs’ witnesses

Opening Statement

Gives summary of the case and witnesses and how they fit together to prove necessary elements

When You Are in Litigation…

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Step 7 − The Trial

Post-plaintiff’s case motion − motion for a directed verdict

Plaintiff must prove all elements − called a prima facie case

Failure to prove all elements entitles defendant to a directed verdict

Made with jury excused

When You Are in Litigation…

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Step 7 − The Trial

Defendant’s case

Presents witnesses − direct examination

Plaintiff can cross-examine defendant’s witnesses

Types of evidence

Witnesses’ testimony

Documents

Photographs

Tangible items

Hearsay − can be admissible to establish facts other than the truth of the matter asserted

When You Are in Litigation…

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Step 7 − The Trial

Closing arguments

Each side summarizes case presented

Jury instructions

Judge explains law to jurors

Law is written in form for jurors to apply

Lawyers have input on instructions

When You Are in Litigation…

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Step 7 − The Trial

Jury deliberations

Some states do not require unanimous verdicts in civil cases - only a majority

If the jury can’t reach a verdict, a hung jury results in a mistrial

When You Are in Litigation…

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Step 7 − The Trial

Jury verdict

Decisions of the jury

One side can request to have the jury polled − occasionally any pressure exerted will come out then

Post-trial motions

Motion for a judgment NOV (non obstante veredicto) − motion for a judgment

Notwithstanding the verdict; effect is a trial court judge reversing the jury verdict − rarely done

Motion for a new trial − judge orders case retried

When You Are in Litigation…

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Steps in Civil Litigation

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Steps in Civil Litigation (cont’d)

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International Litigation

Which Laws Apply?

Foreign citizens may not come to U.S. to benefit from our traditionally liberal recovery rules and higher verdicts if there are adequate remedies in their own country

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