Discussion Topic-Ch 2,3
oda1113
Ch02.pptCopyright © 2015. F.A. Davis Company
Manager
Chapter 2
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Management
- Getting work done through others
- Doing what is needed to assist employees to work well
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Management Theories
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Scientific Management
- Efficiency-focused
- Increasing productivity is the goal
- Workflow and time to complete tasks is measured and evaluated.
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Human Relations-Based Management Theory X
- Work is something to be avoided.
- People want to do as little work as possible.
- Use: Control Supervision Punishment
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Human Relations-Based Management Theory Y
- The work itself can be rewarding.
- People really want to do their job well.
- Support using
- Guidance
- Development
- Reward
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Servant Leadership
- People have value as people.
- Commit to improving treatment at work.
- Employee first
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Qualities of an Effective Manager
- Leadership
- Clinical expertise
- Business sense
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Management
- Decisional
- Interpersonal
- Informational
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Behavior of an Effective Manager
- Interpersonal
- Networking
- Conflict negotiation and resolution
- Employee development
- Coaching
- Rewards and punishments
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Behavior of an Effective Manager (cont’d)
- Decisional activities
- Employee evaluation
- Resource allocation
- Hiring and firing
- Planning for the future
- Job analysis and design
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Behavior of an Effective Manager (cont’d)
- Informational activities
- Spokesperson
- Monitoring
- Reporting
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Conclusion
- Nursing management is a complex, responsible position.
- Ineffective managers may harm
- Employees
- Clients
- Organizations
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