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CH-1.pptx

Ethics in Information Technology

Chapter 1

An Overview of Ethics

George W. Reynolds

© 2019 Cengage. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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Develop a problem statement

A clear, concise description of the issue

Don’t make assumptions; verify “facts”

Identify alternatives

Enlist help of others

Choose alternative

Defensible and consistent; consider impact on others

Implement decision

Transition plan

Evaluate results

Poor alternative?

Bad implementation?

Five-Step Ethical Decision-Making Process

© 2019 Cengage. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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What is ethics?

Ethics: A code of behavior defined by the group to which one belongs

Morals: Personal principles upon which an individual bases decisions about right and wrong

A person who acts with integrity acts in accordance with a personal code of principles.

Law: A system of rules that tells us what we can and cannot do

Code of ethics: States the principles and core values essential to one’s work

An activity may be legal but still not be ethical.

Summary, Part 1

© 2019 Cengage. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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What trends have increased the likelihood of unethical behavior?

More complex work environments make it more difficult to apply principles and codes of ethics consistently.

Organizations may resort to unethical behavior to maintain profits in an uncertain economic climate.

Highly successful individuals may fail to act in morally appropriate ways.

Summary, Part 2

© 2019 Cengage. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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What is corporate social responsibility (CSR), and why is fostering good business ethics important?

CSR: An organization takes responsibility for the impact of its actions

Supply chain sustainability: Meets current needs without compromising the ability of future generations to meet their needs

Reasons to foster CSR and good business ethics:

Gain the goodwill of the community

Create an organization that operates consistently

Foster good business practices

Protect the organization and employees from legal action

Avoid unfavorable publicity

Summary, Part 3

© 2019 Cengage. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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What measures can organizations take to improve their business ethics?

Appoint a corporate ethics officer.

Require the board of directors to set and model high ethical standards.

Establish a corporate code of ethics.

Conduct social audits.

Require employees to take ethics training.

Include ethical criteria in employee appraisals.

Create and ethical work environment.

Summary, Part 4

© 2019 Cengage. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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How can you include ethical considerations in your decision making?

Use a five-step model for decision making:

Define the problem

Identify alternatives

Choose an alternative

Implement the decision

Monitor the results

Incorporate ethical considerations into decision making:

Weigh laws, guidelines, and principals.

Consider the impact of the decision.

Summary, Part 5

© 2019 Cengage. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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What trends have increased the risk that information technology will be used in an unethical manner?

The growth of the Internet and social networks

The ability to capture, store, and analyze vast amounts of personal data

A greater reliance on information systems in all aspects of life

The importance of ethics and human values has been underemphasized

Summary, Part 6

© 2019 Cengage. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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