create a 3 page report detailing your stakeholder analysis

Key Stakeholder: Position and Department

Key Roles with in HIM System

Reports to? Or Manages whom?

Systems, Software, or Technology used.

Impacted by Recommendation

Role in Successful Implementation

Value Statement

Example: Billing Officers

Responsible for overseeing the billing process, ensuring CPT and ICD codes are entered properly.

Reports to the Billing Manager. Oversees the CPT coders and medical billing staff.

Uses hospital billing system (be sure to name system—for example, Medisoft) has access to patient EHR.

Recommendation: Change workflow to add step to authentic billing codes to ensure reimbursement from relevant program occurs.

Impact: Adds one step on the front of billing to potentially reduce revenue loss or the need to resubmit on the back end.

The billing officers are vital to this workflow change because they will be the ones to ensure that even with the extra authentication step that there is a minimal drop in productivity long-term.

This workflow change delivers value by ensuring greater accuracy of initial billing and reimbursement submissions in order to increase revenues and decrease the need to redo and resubmit work.