Strategic Health Care Planning 1(Strategic Core Concepts Executive Summary)

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Nor’easter Medical Center Hospital Overview Nor’easter Medical Center, is a full-service non-profit hospital, serving several Maine counties. It is a 75- bed facility that provides emergency, primary and specialty care, acute inpatient, diagnostic, and surgical services. They currently see an estimated 28,000 patients per year with an inpatient rate of 60- 70 patient beds being utilized. These numbers have risen since the pandemic.

Their current mission, vison and core values are:

• Their MISSION: To continuously improve the health of people in the communities we serve.

• Their VISION: To be a top-notch leader in healthcare excellence.

• Their VALUES: To accomplish its mission and vision, by embracing the values of compassion, integrity, respect, safety, and accountability.

Nor’easter Medical Center is dedicated to providing exceptional medical care with the personal touch and convenience only a community hospital can offer. Winchester Thorpe, CEO, is proud to announce that Nor’easter has previously earned both national and state recognition for patient safety, outcomes, and patient satisfaction levels. Since the pandemic occurrence, their performance and measures have declined. Rising inflation, including overwhelming volumes and revenue losses have created a downward spin for this organization’s success. In addition, the increasing number of patients have fueled burnout in the clinical staff and has created a strained workforce. The challenge of ensuring safety, affordability, and accessibility is increasing. Although Nor’easter has been rebuilding its workforce, its technological systems, and customer service approach, economic stability must be regained to ensure that Nor’easter remains open to support its communities for years to come.

Nor’easter wants to raise the bar in creating long term solutions that will enhance the way they approach care. Building a better approach to healthcare will enhance outcomes, patient safety, and patient satisfaction levels—bringing them back to being a sustainable and competitive organization.

Using this brief story, consider only one of the factors in AHA’s most recent environmental scan report as the basis of all of your assignments in this course. You may select one of these factors to address the assignment requirements to define strategic imperatives. The following factors are from the 2023 AHA environmental scan:

• Financial Stability • Workforce • Health Equity • Behavioral Health • Better Care and Greater Value (Affordability and Access, Quality and Safety, Value-Based

Delivery and Payment Models) • Rural Health • Consumerism • Social and Demographic Trends