ED7631 Week 1 Discussion One - Peer Review: Selected Organization and Performance Problem

Prepared by (Learner’s Name)

Capella University

(Date)

Instructor:

Table of Contents

Introduction………………………………………………………………………………………

Selected Organization and Performance Problem

Organizational Analysis

Environmental Analysis

Gap and Cause Analyses

Intervention Selection

Intervention Implementation / Change Plan

Intervention Evaluation

Value of HPT Application for the Organization

Conclusion……………………………………………………………………………………….

References

List of Tables (if any)

Introduction

In this introduction include these elements:

· The purpose of the paper

· The organizational performance problem that was addressed

· How content was organized to focus on human performance improvement

· How your case study applied the HPT Model.

Make sure to integrate course readings to support major points and to strengthen the narrative.

Selected Organization and Performance Problem

Template Instructions (remove upon completing this section)

Include the following in this section:

· A brief introduction to describe this assignment's purpose and content. Remember to use the HPT model as a conceptual framework.

· Describe a specific performance issue to be addressed (remember that performance is about results, not behaviors). For example, a sample performance issue or problem might read: "Phone sales reps are not meeting sales quota," is focused on results. On the other hand, "Sales rep teams are not communicating with each other," is focused on behaviors.

· A work environment description, including a pseudonym for the organization and a list of the types of products or services that it offers. Describe the overall culture, and provide a snapshot of the area where the performance issue exists (unit or department purpose and processes, including inputs and outputs and any major factors that may have an impact on performance).

· Descriptions of the performers or sponsors , describing the overall role or job of target audience for improvement; current performance results, and expected results. Also identify the leadership individuals who are committed to the performance improvement and who would champion the implementation.

· The expected benefit from performance improvement for the organization and the performer.

NOTE: Integrate course readings to support HPI-related points and to strengthen the narrative.

Organizational Analysis

Template Instructions (remove upon completing this section)

Include the following in this section:

· A brief introductory statement to describe this assignment's purpose and content.

· Include a logical transition from your preceding assignment to this section, using the HPT model as a conceptual framework.

· A completed Organizational Analysis Survey worksheet (link in the Resources) with responses based on the organization from your practice case study.

· Your analysis of what you learned about your case study from completing these worksheets. Be specific about how this assignment prompted new insights.

NOTE: Integrate course readings to support HPI-related points and to strengthen the narrative.

Environmental Analysis

Template Instructions (remove upon completing this section)

Include the following in this section:

· A brief introductory statement to describe this assignment's purpose and content.

· Include a logical transition from your preceding assignment to this section, using the HPT model as a conceptual framework.

· A completed What Is Happening? worksheet (link in the Resources) with responses based on the specific performance problem identified in your practice case study.

· Your analysis of what you learned about your case study from completing these worksheets. Be specific about how this assignment prompted new insights.

NOTE: Integrate course readings to support HPI-related points and to strengthen the narrative.

Gap and Cause Analyses

Template Instructions (remove upon completing this section)

Include the following in this section:

· A brief introductory statement to describe this assignment's purpose and content.

· Include a logical transition from your preceding assignment to this section, using the HPT model as a conceptual framework.

· Completed Gap Analysis worksheet (link in the Resources) with responses based on your practice case study.

· Completed Probing for Drivers or Causes worksheet (link in the Resources) with responses based on the specific performance gaps identified in your gap analysis.

· Your analysis of what you learned about your case study from completing these worksheets.

· Identify specific gaps and causes.

· Identify specific drivers or causes of performance gaps.

· Be specific about how this assignment prompted new insights.

NOTE: Integrate course readings to support HPI related points and to strengthen the narrative.

Intervention Selection

Template Instructions (remove upon completing this section)

Include the following in this section:

· A brief introductory statement to describe this assignment's purpose and content.

· Include a logical transition from your preceding assignment to this section, using the HPT model as a conceptual framework.

· A completed Intervention Priority Chart worksheet (link in the Resources) with the interventions that you consider the most feasible solutions for the identified performance gap and cause.

· Consider the interventions that you have reviewed in the Van Tiem, Hale and Rothwell texts.

· Your analysis of what you learned about your case study from completing these worksheets.

· Analyze the selected interventions for implementation and rationale for selection.

· Be specific about how this assignment prompted new insights.

NOTE: Integrate course readings to support HPI-related points and to strengthen the narrative.

Intervention Implementation/Change Plan

Template Instructions (remove upon completing this section)

Include the following in this section:

· A brief introductory statement to describe this assignment's purpose and content.

· Include a logical transition from your preceding assignment to this section, using the HPT model as a conceptual framework.

· A completed Change Management Planner worksheet (link in the Resources).

· A completed Evaluating Sustainability from a Change Management Perspective worksheet (link in the Resources).

· Conclusions—specifically, a summary of your intervention implementation plan describing how you would address change management factors.

· Your analysis of what you learned about your case study from completing these worksheets. Be specific about how this assignment prompted new insights.

NOTE: Integrate course readings to support HPI-related points and to strengthen the narrative.

Intervention Evaluation

Template Instructions (remove upon completing this section)

Include the following in this section:

· A brief introductory statement to describe this assignment's purpose and content.

· Include a logical transition from your preceding assignment to this section, using the HPT model as a conceptual framework.

· Responses to specific questions on “Planning the Formative, Summative and Confirmative Evaluation of a Performance Improvement Intervention” worksheet. Since you may not have all of the necessary information on your practice case study to respond to all of the questions on this worksheet, please respond minimally to the following in your evaluation plan:

· Check each type of evaluation you are planning: Formative, Summative, Confirmative, Meta. Depending on the organization, expectations, and resources, you may choose one or more evaluation types.

· What basic and alternative methods will we use to evaluate this phase?

· What data will we collect to evaluate this phase? How will we collect it (survey, focus groups, interviews, observations)?

· Use only the column or columns that correctly align with the timeframe for the evaluation method or methods you are describing.

· Conclusions—specifically, a narrative summarizing your intended evaluation plan and rationale for choosing the identified evaluation methods.

· Your analysis of what you learned about your case study from completing these worksheets. Be specific about how this assignment prompted new insights.

NOTE: Incorporate feedback received in the course and integrate course readings to support HPI related points and to strengthen the narrative.

Value of HPT Application for the Organization

Template Instructions (remove upon completing this section)

Include the following in this section:

· A brief introductory statement to describe this assignment's purpose and content.

· Include a logical transition from your preceding assignment to this section, using the HPT model as a conceptual framework.

Then do the following to write this section:

· Discuss how the major organizational benefits of using the HPI approach apply to your practice case study.

· Create your narrative describing the benefits of having used the HPT Model on your organization’s practice case study.

NOTE: Incorporate feedback received in the course and integrate course readings to support HPI related points and to strengthen the narrative.

Conclusion

Template Instructions (remove upon completing this section)

Respond to the following in this section:

· After applying the HPT approach to this practice case study in your organization, which of the HPT Model phases (Analysis, Intervention Design/Development, Intervention Implementation/Maintenance) do you feel would be the most challenging to complete in this environment? Explain why.

· How might some of these barriers be addressed?

· Describe any final observations about applying the HPT process.

NOTE: Integrate course readings to support HPI related points and to strengthen the narrative.

NOTE: Remember to write Introduction Section to your case study.

References

Template Instructions (remove upon completing this section)

· Provide references to the material you consulted in creating this project.

· Follow APA guidelines when creating your references, including hanging indent form.