Intercultural Effectiveness Developmental Plan
clarencekwa
CCMtopic3-natureofculture.sv.pdf
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— BUSM4688 Cross Cultural Management Topic 3: The Nature of Culture
Dr. Shea Fan School of Management
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Assignment 1: presentation
1. The importance of presentations in organizations 2. Presentations are an individual skill 3. Presentation skills develop through practice 4. 20%, 3-5 mins per person
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Assignment 1: presentation
1. Assignment instruction: Canvas à Assignments 2. Marking criteria:
1) Delivery (voice, body language, speaking, audience engagement)
2) Powerpoint design (visual) 3) Content (structure, etc) 4) Intercultural effectiveness
3. Presentation reference: Canvasà Modules àWelcome to Cross-cultural Management àassignment related references
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Content Chart
Foundations
• The nature of culture
• Comparing cultures
• Beyond culture frameworks
Theory Applications
• Working in multicultural teams
• Communicating with culturally different others
• Cultural intelligence
Management
• Understanding culturally diverse employees
• Managing cultural diversity
• Managing language in MNCs
Self-lead learning: discussions, presentations, team investigation
Intercultural effectiveness development: knowledge, self-reflection, attitudes & behavioral change
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Agenda
1. What is culture? 2. Key characteristics of culture 3. Culture and our lives
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Informal communication
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Informal Communication
When do you realize culture exists?
Why is it difficult to describe culture?
Can people learn multiple cultures? Why?
What is culture?
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Characteristics of Culture
Tacit Shared
§ Not inherited § Not biological-based § Can be taught by
others § Can learn multiple
cultures
§ Taken for granted
§ Shared by a group § Systematic difference b/t
groups § One person cannot form a
culture § A sense of identity
Learned
Culture
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How is Culture Defined?
1. Ferraro (2006): “Culture is everything that people have, think, and do
as members of their society.” 2. Kluckhohn and Strodtbeck “A shared, commonly held body of beliefs and values
that define the ‘shoulds’ and ‘oughts’ of life.” 3. Hofstede “The collective programming of the mind which
distinguishes one group or category from another.” 4. Beamer & Varner Culture is the coherent, learned, shared view of a
group of people about life’s concerns that ranks what is important, furnishes attitudes about what things are appropriate and dictates behaviour.
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Different types of culture
National Regional culture
Religious culture
Gender culture Generation
Professional culture
Organisational/corporate culture
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Cultural metaphor
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Cultural metaphor
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Levels of Culture
Artifacts (visible structures and processes)
Espoused values & norms
Basic, underlying assumptions
What you observe (see, feel, hear)
What you are told and what people actually do
What participants take for granted
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Artifacts
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Espoused values
Acknowledgement of country
RMIT University acknowledges the Kulin Nations as the Traditional Custodians of the land on which the University stands. The University respectfully recognises Elders both past and present. RMIT also acknowledges the Traditional Custodians of lands across Australia where it conducts its business, their Elders, Ancestors, cultures and heritage.
https://www.rmit.edu.au/about/our-strategy/values
http://services.unimelb.edu.au/counsel/about/mission
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Espoused values
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Espoused values
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How Does Culture Influence Us?
• Me as a person, based on my own personal experiences and what I learned from my parents.
• Me as a cultural being, based on how I learned to be socially acceptable person in my culture
• Me as a human being, based on what is shared by all human beings.
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How does culture influence us?
Culture influences our cognition
Culture ranks what is important
Culture furnishes attitudes
Culture dictates how to behave
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How does culture influence our behaviors?
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How does culture influence us? 1. Culture influences our cognition 2. Culture ranks what is important
• values are cultural priorities
3. Culture furnishes attitudes • learned tendency to respond in the same way to the same
situation • feeling about things are based on values: change though this
can be difficult
4. Culture dictates how to behave • the action is based on attitudes and values • easier to change than values
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Take Home Messages
• The chara cteristics of
culture: sh ared, learne
d, tacit
• The three levels of cu
lture: artifac ts, expouse
d
values, bas ic assumpti
ons
• How does culture influ
ence our liv es?
ü Our cognit ion
ü Our priority ranking
ü Our attitud es
ü Our behav iours
