cloud computing (WEEK7)

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School of Computer & Information Sciences

ITS-532 Cloud Computing

Chapter 16 – Evaluating the Cloud’s Business Impact and Economics

Content from:

Primary Textbook: Jamsa, K. A. (2013). Cloud computing: SaaS, PaaS, IaaS, virtualization, business models, mobile, security and more. Burlington, MA: Jones & Bartlett Learning.

Secondary Textbook: Erl, T., Mahmood, Z., & Puttini, R. (2014). Cloud computing: concepts, technology, & architecture. Upper Saddle River, NJ: Prentice Hall.

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Learning Objectives

Discuss the total cost of ownership for an IT solution.

Compare and contrast the capital expenses and operational expenses of an IT solution.

Describe supply-side savings made available through large-scale, cloudbased data centers.

Describe and discuss the efficiencies gained to providers through multitenant applications.

Describe and discuss the “right sizing” process.

Identify the primary costs of a data center.

Describe how Moore’s law relates to the cloud.

Cloud’s Business Impact

The cloud is bringing with it new business models and economics.

Large companies are saving costs, reducing staff, and improving system scalability by moving from on-site data centers to the cloud.

Small companies are leveraging pay-on-demand models to “right size” their computing needs quickly and cost effectively.

Total Cost of Ownership

The total direct and indirect costs, including capital and operating expenses, of owning a particular piece of equipment or other capital good.

When you examine the economics of the cloud, you need to consider the total cost of ownership of an on-site solution compared with that of the cloud.

Cost Components of Software

Software (server, desktop, notebook, tablet, and mobile)

Prepurchase research

The actual software purchase or licensing

Installation

Training

Version and patch management

License management

Security considerations

Administration

Cost Components of Hardware

Hardware (server, desktop, notebook, tablet, and mobile)

Prepurchase research

The actual hardware purchase

Installation

Testing

Footprint and space

System downtime

Electricity and air conditioning

Insurance

Replacement costs of failed components

Decommission, removal, and disposal of previous equipment

Cost of scaling solutions to new demands

Footprint and space

System maintenance

Cost Components of Hardware Continued

Cost Components Data Storage

Pre-purchase research

The actual device purchase

Installation and Testing

Security considerations

Backup operations

Footprint and space

Electricity and air conditioning

Maintenance

Replacement costs of failed components

Cost Components Networks

Internet access (Internet service provider)

Pre-purchase research

The actual component acquisition

Installation

Training

Security considerations

System downtime

Maintenance

Administration

Real World: Amazon Total Cost of Ownership Spreadsheet

To help users calculate and then compare the total cost of ownership for a cloud-based solution, collocated solution, and on-site solution, Amazon provides an Excel spreadsheet.

Using this spreadsheet, you can perform a detailed analysis of the costs related to each solution.

Economies of Scale

Describes the cost savings that a company may experience (up to a point) by expanding.

Assume, for example, that a data center has two system administrators who oversee 100 servers. Each administrator is paid $50,000. The cost per server for system administration becomes:

Administrative costs: = $50,000 + 50,000 = $100,000

Administrative cost per server = $100,000 / 100 = $1000

Assuming the servers are running similar operating systems, the two administrators may be able to oversee as many as 1000 servers. In that case, the cost per server for system administration becomes the following:

Administration cost per server = $100,000 / 1000 = $100

Capital Expenditures (CAPEX)

Large expenditures, normally for a plant, property, or large equipment. Companies make large capital expenditures to meet current or future growth demands.

Because capital expenditures have value over a number of years, companies cannot expense the expenditures in full during the current year.

Instead, using a process called expense capitalization, the company can deduct a portion of the expense over a specific number of years.

Operational Expenses (OPEX)

Expenses that correspond to a company’s cost of operations. Within a data center, for example, operating expenses include the following:

Power and air conditioning

Rent and facilities

Equipment maintenance and repair

Internet accessibility

Software maintenance and administration

Insurance

Real World: Microsoft Operational Expense Calculator

To help companies compare their operational costs to those of the Windows Azure platform as a service, Microsoft provides the Windows Azure pricing calculator.

Return on Investment (ROI)

A measure of the financial gain (or return) on an investment, such as a new piece of equipment.

For example, assume that a company can repeatedly save $10,000 based on a $50,000 investment. The company’s first-year ROI would become:

Return on investment (ROI) = Income (or savings) / Cost

= 10,000 / 50,000

= 0.20 or 20 percent

Benefits of Monthly Cloud Use

Rapid scalability

Reduced total cost of ownership

Improved business continuity and disaster recovery

Increased cost controls

Enhanced ability to “right size”

Profit Margin

Often simply called the margin, it is a ratio of the company’s income to revenue:

Profit Margin = (Income / Revenue) * 100

Assume, for example, a company has $500,000 of revenue and the following expenses:

Non-IT related expenses: $300,000

IT data center expenses: $150,000

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Total expenses: $450,000

Profit Margin Continued

To calculate the company’s income or profit, you simply subtract the expenses from the revenues:

Profit = Revenues – Expenses

= $500,000 – $450,000 = $50,000

Then, you can calculate the company’s profit margin as follows:

Profit margin = (Income / Revenue) * 100

= (50,000 / 500,000) * 100

= 10 percent

Moore’s Law

Gordon Moore, one of the cofounders of Intel, identified a computing trend during the 1960s that remains true today:

The number of transistors that can be placed on an integrated circuit doubles every two years.

Moore’s Law and the Cloud

We find that computing power and disk storage capacity also double at nearly this rate.

The result is that a capital investment in computing devices has a very short effective life expectancy.

The systems we buy today may be only half as fast as those we will purchase two to three years from now.

By shifting computer resources to the cloud, companies eliminate the need to update their own data center equipment, which may drive a considerable cost savings.

Other Performance Measures

System availability

Processor utilization

Time-of-day utilization

Resource demand/utilization

Time to market

Opportunity costs

User experience

Market disruption

Cloud Market Adoption

The cloud’s market adoption cycle is similar to that of most new product and service offerings.

Key Terms

References

Jamsa, K. A. (2013). Cloud computing: SaaS, PaaS, IaaS, virtualization, business models, mobile, security and more. Burlington, MA: Jones & Bartlett Learning.

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