Change Management and Implementation_CASE STUDY

Introduction

In this week’s case study, we are reviewing The Grant Corporation’s implementation of integrated HRIS/payroll.

Overall, what did Julia Woodland do right? What could she have done differently?

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Were the correct people involved in the process? Whom would you have included and why?

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What errors did Woodland make with her own staff? What impact might these errors have had on the success of the implementation? What should have been done?

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Discuss the cultural issues involved in this case. Are there things Julia Woodland should have taken into consideration prior to starting the implementation? Why at they important?

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If you were in Julia Woodland’s position, what would you include in your communication plan for the implementation?

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How can training be used in this case to make the implementation more successful?

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How can the Grant Corporation increase user acceptance of the system?

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Discuss the potential benefits of process reengineering in this implementation. What impact might it have had?

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After the implementation, what steps should the HR department take to ensure proper maintenance and support of the system?

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What can Julia Woodland do now to “get everyone on board” and increase the likelihood that this implementation will be successful?

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References

Three or more scholarly references