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APPLIANCE WAREHOUSE BUSINESS REVIEW

Name

Institution Affiliation

Professor’s Name

Date

Appliance Warehouse Review

Application Warehouse is a business that deals in the sale of goods and products. They collect the appliances from different suppliers and producers, store them, and offer them to customers who purchase them for various needs. The firm also sells replacement parts for products that have broken down. They initially did not offer repair services to clients who needed them but are now considering including a service repair department to benefit from that income stream.

According to Grant, 2016,businesses need to maximize and optimize their revenue earnings as per their capacity and as long they are not offering a much-needed service that they can provide, then they are not operating optimally. Organizational restructuring is needed to ensure the firm operates at its full capacity(Fleisher et.al, 2015). In this case, the much-needed service department needs to be set up to maximize the firm’s earning.

Appliance Warehouse Organization Chart.

Fig 1.1. The organizational Chart of Appliance Warehouse.

The Mission Statement to support the Appliance Warehouse case study

We offer the best solutions to all your home and workplace appliance needs.We sell new appliances and replacement parts customized to your needs and service them as quickly and cost-effectively as possible.We offer incomparable quality appliances that are guaranteed to last and repair services that are unmatched in quality, price, and reliability.

S.W.O.T Diagram

Opportunity Statement for the new department

Appliance Warehouse currently lacks a service department. This is a problem that needs to be fixed. As a result of this, customers who needed to have their appliances fixed were being referred to other service providers. Thus we were missing on the revenue that would be generated from servicing client’s appliances. We, therefore, need to establish a service department complete with technicians to service broken appliances and absorb that revenue stream into the business.

References

Grant, D. (2016). Business analysis techniques in business reengineering. Business Process Management Journal, 22(1), 75-88.

Fleisher, C. S., &Bensoussan, B. E. (2015). Business and competitive analysis: effective application of new and classic methods. FT Press.