OPERATION MANAGEMENT CASE STUDY

Dear Students

To do the Case study assignment:

 Please open link below in your web browser:

https://hbsp.harvard.edu/import/810927

 Register in the Harvard Business Publishing Education website.

 Log in to your account

 Purchase the case study “Strategic Sourcing at Whirlpool China: Finding the ideal

Supplier”

 Read the case study and answer questions below

Case study questions:

1. What is the key problem areas for Whirlpool?

2. How are suppliers identified, evaluated and selected?

3. What are Whirlpool’s supplier selection criteria? What do think of company’s evaluation

matrix?

4. What are the pros and cons of using single sourcing and/or multiple supplier? How does

a company make the decision to choose one or the other?

5. What are the main benefit and risk of Whirlpool’s global sourcing?

Good luck