Case Study: Information Management Systems
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CaseStudyforGroupReportITC100.pdf
ITC100 : Information Management Systems
Group Report(T2 2017)
Total Marks: 30%( Written Component: 20% and Presentation:10%)
Length: 1200 words (excluding title page, executive summary, appendices and references).
Due: Monday, 25th September 2017 before 9am via Turnitin
Description: Working in groups of no more than five students(minimum 3), you are
required to prepare a case study based report. The case study for this assessment is
provided below. All group members will need to contribute equally to the preparation of this
report. Please ensure that you provide a coversheet for your group report listing the names
and student identification numbers of all group members, and the word count for your
assignment. Your lecturer will not assess any material beyond the set word count. The report
should be written in 12-point font with 1.5 line spacing.
It is important that you do not submit more than one assignment per group.
Feedback: Comments and a mark will be returned to you within two weeks of submission.
Case Study: Information Systems in a New Hospital in Adelaide, South
Australia for operational effectiveness and good customer care
Implementing State of the art Information Systems in a New Hospital. Imagine a new
hospital is about to be built, for example the new Royal Adelaide hospital. The directors of
SA Health would like the new hospital to be world class with the most innovative
information systems including robotics, patient record and case notes, pharmacy, general
administration (including patient & staff rosters), payroll and finance systems.
Many of the Royal Adelaide Hospital’s Information systems are outdated. For example, the current Patient database, OASIS has been in use for a number of years, and does not create case notes electronically. Patient case notes are still stored in paper form. Linen is stored in various places and transported around the hospital by staff with trolleys. Cleaning is done manually also. Imagine that you have been contracted to investigate possible innovative information systems, including robotics to replace the outdated systems. Your task is to produce a professional report based on the scenarios as stated above.
Your Group Report must be structured as follows:
1) Introduction (approximately 100 words) – Provide an overview which clearly states the
aims of the report.
2) Overview of available information systems (approximately 500 words) - Describe the
information systems that will be required for the new hospital and the staff the will use
them. For example, MYOB could be used by the hospital finance department, and Orion
Health has a hospital information system that could potentially be used by
administration staff.
3) Feasibility Study (approximately 300 words)–Explain what type of feasibility study you would do before purchasing each hospital information systems. You should highlight the
challenges and benefits that will bring to the New Hospital in implementing the
proposed systems.
4) Recommendations and Critical Success factors(approximately 200 words) - From your
literature review, provide recommendations as well as critical success factors for New
Hospital in chosen information systems which would support its strategy within a
limited amount of capital and other resources.
5) Conclusion (approximately 100 words) – Summarise and synthesise your report.
Resources
The PIA library portal has links to several academic databases (e.g., EBSCO) containing
journal articles, e-books, and other resources on this topic. Google Scholar will also help you
to locate relevant materials. Your report’s analysis and recommendations should be clearly
explained, logically presented, and firmly based on evidence. Your aim should be to produce
a report that follows a logical order taking the reader from a situational analysis to your
group’s recommendations and the rationale for these. It is essential that you carefully cite
and reference (minimum 10 references) appropriate material supporting your analysis and
recommendations. Failure to do so will attract heavy penalties.
References:
APA referencing style which is available at:
https://www.une.edu.au/__data/assets/pdf_file/0007/12958/REF_APA-Referencing.pdf
Suggested starting references
Australian Government (May 2013). South Australia(Accessed on Saturday 29th July 2017). https://www.health.gov.au/internet/budget/publishing.nsf/Content/4704F2EE05C42C84CA 257CA0003FF55C/$File/State-info-Sheet-SA.pdf
Sharma, K 2013, learning from the Qld Health payroll fiasco, Business Spectator, June 20th. http://www.businessspectator.com.au/article/2013/6/20/technology/learning-qld-health- payroll-fiasco
(Accessed on Saturday 29th July 2017)
Chesterman, RN 2013, Queensland Health Payroll System Commission of Inquiry, Queensland Government, Brisbane. http://www.healthpayrollinquiry.qld.gov.au/?a=207203
(Accessed on Saturday 29th July 2017)
Some useful websites:
http://www.floppybunny.org/robin/web/virtualclassroom/chap12/s2/systems1.pdf
(Accessed on Saturday, 29th July 2017, an excellent article)
http://www.who.int/healthmetrics/tools/HISStrategicPlanningProcessGuidance_2009_Marc
h_3.pdf
(Accessed on Saturday, 29th July 2017, an excellent article)
A few good links concerning the new Information Systems at Australian Hospitals can be searched through Department of Health, Australian Government website: http://www.health.gov.au/
Some useful information about OASIS is available in the following link:
http://softwareofexcellence.com/au/product/oasis-v10-practice-management
http://www.dentalpractice.com.au/component/zend/?controller=product&task=detail&id=
b66ef6f1-3def-24a1-33f7-4ec450758361
Your submission must adhere to the following requirements
Page 1: Cover page
Cover Page should include:
Topic: ( as per case study)
Each group member name(highlighting group leader):
Student Numbers:
Lecturer Name:
Word count(excluding Cover page, Executive Summary, Table of Contents,
Diagrams and References)
Page 2: Executive Summary
Page 3: Table of Contents
Page 4+ …( Assignment contents and references )
