Case Study Writeup

Case Study Analysis Guidelines & Rubric 

 

Case Selection

Case Study Writeup- 

Section I  

Executive Summary - Provide a brief and concise summary of the case itself that has enough and significant information. This section can also discuss highlights of your solutions and your recommendations for the case. 

 

Section II

Answer ALL the questions given in each case to approach solving the case. YOU ARE NOT REQUIRED TO LIST THEM. Add at least two outside resources as a reference to support your solutions. This reference can be from news sources such as the Wall Street Journal, Bloomberg Business Week, The New York Times, etc.  

  

Grammar and Format

The case should have at least 4 pages including references. With all the tools and auto-formats available in various word-based programs, I expect the case to be free of grammatical errors. If there are no errors, you should expect full points. Use any professional font with double spaced paragraphs. 

Case #2 

Questions 

1. What were some of the key structural and infrastructural elements that defined Netflix’s supply chain strategy before 2011? Today? 

2. How have the customers’ order winners for Netflix’s customers changed over time? Would today’s customer be satisfied by the delivery performance or selection of Netflix’s “old” supply chain? 

3. As of early 2017, Netflix still supported customers who want to rent DVDs, although the number of subscribers has fallen to around 4.1 million (vs. 94 million online subscribers)19. Should Netflix abandon its physical distribution system altogether? Why or why not?