Case study#5

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CaseStudy5Directions.docx

Case Study #5

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CASE STUDY ANALYSIS QUESTIONS:

“Restoration Hardware – Using the Brick-and-Mortar Store as the 3D Catalog” (Textbook, p.337).

Refer for your syllabus for requirements and submission deadline.

Case Questions:

1. Conduct additional research [and not just your anecdotal experiences] - Thoroughly discuss how the Internet has become a disruptor of modern retailing. Be sure to cite your references.

2. Conduct additional research [and not just your anecdotal experiences] – Thoroughly discuss how the Internet has enhanced modern retailing. Be sure to cite your references.

3. Restoration Hardware’s CEO believes that the Internet limits the ability to differentiate among retailers. Do you agree or disagree? Explain.

4. RH distributes large and attractive catalogs. How does this complement the ‘experience’ strategy in their brick-and-mortars?

5. Given the global pandemic, discuss (5a) one strategic change in retailing operations RH needs to do immediately (in 2-6 weeks); (5b) one strategic change in retailing operations RH needs to do in 6 months.

Requirements:

Each student will be required to submit a 2-page (page restriction will be strictly observed) single-spaced type-written case analysis (TEXT only, not including references or title page). Use 12 pt font in your submission. If using references, make sure it is properly cited APA referencing style.

The Q&A (Question & Answer) format is required in organizing your analysis/submission. Those who do not follow the Q&A format will be penalized (0 pts. for ‘Organization’ – see rubric below). Text written after the 2nd page will not be read nor graded. References should be included in a separate page, if utilized. To guide you in your case analysis, be sure to read the appropriate chapters and/or assigned readings. The discussion questions (for posting purposes) will also help you frame your analysis. Each case study is worth 15 points.

Cases will be evaluated base on the following: (1) Use of research facts to validate your recommendations/suggestions - 6 points

(2) Integration of previous and/or current chapters' concepts into the analysis. - 6 points

(3) Organization of analysis contents – 3 points