Case Study: Understanding Process Measurement Variation requirements

CaseStudy-UnderstandingProcessMeasurementVariationrequirements.docx

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Case Study: Understanding Process Measurement Variation

Introduction

For this assignment, you will conduct an experiment then create supporting visuals to be placed in a PowerPoint presentation of your findings. Your presentation should be easy to read and have a consistent design theme throughout. Please complete the first four chapters in the following LinkedIn Learning course on PowerPoint essentials before creating your presentation:

· PowerPoint2019 Essential Training.

To help you learn about measurement variation, try this experiential learning exercise. (We are indebted to Alan Goodman, DuPont Company, Wilmington, Delaware, for bringing this exercise to our attention.)

Scenario

UPDATE: Due to COVID-19, students will NOT be collecting their own data for this assignment. Instead, your instructor will share the data sets with you.

You have started a new business providing height measurements of humans. Your customers expect accurate and precise measurements. You offer two methods of measurement: a yardstick or meterstick, and a tape measure. You must test the two methods to evaluate their performance and provide the results to your customers.

For this experiment, you will need the following:

· A yardstick or meterstick.

· A tape measure.

· Access to a single entrance door that is six feet or taller.

· Twenty or more individual participants.

Instructions

Method 1

You will test Method 1 in this way:

1. Ask each participant to measure the height of the entrance door using the yardstick or the meterstick.

2. The participant will report the measurement to you or someone you have designated as the data collector. If the participants are together, make sure that they don't reveal their answers to anyone but the data collector.

3. Tabulate the data and plot each measurement on a run or sequence chart. No deviation from the prescribed method is allowed.

Method 2

For Method 2, you may use the same or a different set of participants and the same entrance door or another door.

1. This time, the participants will use the tape measure in any way they desire.

2. Again, each person silently reports the measurement of the door to you or a designated data collector.

3. Tabulate and plot each data point as in Method 1.

PowerPoint Presentation

Create a PowerPoint presentation in which you complete the following:

1. Compare the accuracy and precision of the two methods using graphical and analytical methods.

. Develop a flow chart for each method in which you specify the key problems that might be present.

. Develop the supplier, input, process steps, output, and customer (SIPOC) model to analyze the process of both methods.

. This may also be done in the flow chart. (Please reference these instructions on how to create a flow chart in Microsoft Word.)

· Identify the method that was most accurate. Provide a rationale for your response.

· Analyze the flow chart and SIPOC model to identify opportunity for improvement (OFI).

· Next, categorize whether the OFIs are caused by special causes or common causes variations. Provide a rationale for your response.

· Identify which method of measurement you would recommend. Explain why.

· Discuss whether different methods should be used under different circumstances. Consider the role of different customer segments.

· Discuss the feelings the participants experienced when using the two methods.

· Describe the differences between the two sets of feelings.

· Assess whether these differences are important. Provide a rationale.

· Use Basic Search: Strayer University Online Library to identify at least two quality references to support your discussion.

Additional Requirements

Your assignment must meet these requirements:

· PowerPoint presentation of at least eight content slides with responses to numbers 1 through 4 above.

· Presentation includes a reference slide and a cover slide with the title of the assignment, your name, the professor's name, the course title, and the date.

. Note: The cover and the reference slides are not included in the required minimum number of slides.

· Formatting of the slides should be consistent and easy to read.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

· Design strategies to enhance organizational performance that are informed by the principles of statistical thinking.

Unacceptable

Needs Improvement

Competent

Exemplary

Compare the accuracy and precision of the two methods using graphical and analytical methods. Develop a flow chart for each method in which you specify the key problems that might be present. Develop the supplier, input, process steps, output, and customer (SIPOC) model to analyze the process of both methods.

Points:

0 (0.00%)

Did not develop or incompletely developed the flow chart for each method in which you specify the key problems that might be present. Did not develop or incompletely developed the supplier, input, process steps, output, and customer (SIPOC) model to analyze the process of both methods.

Points:

24 (15.00%)

Partially developed the flow chart for each method in which you specify the key problems that might be present. Partially developed the supplier, input, process steps, output, and customer (SIPOC) model to analyze the process of both methods.

Points:

27.2 (17.00%)

Satisfactorily developed the flow chart for each method in which you specify the key problems that might be present. Satisfactorily developed the supplier, input, process steps, output, and customer (SIPOC) model to analyze the process of both methods.

Points:

32 (20.00%)

Thoroughly developed the flow chart for each method in which you specify the key problems that might be present. Thoroughly developed the supplier, input, process steps, output, and customer (SIPOC) model to analyze the process of both methods.

Analyze the flow chart and SIPOC model to identify opportunity for improvement (OFI). Next, categorize whether the OFI are caused by special causes or common causes variations. Provide a rationale for your response.

Points:

0 (0.00%)

Did not submit or incompletely analyze the flow chart and SIPOC model to identify opportunity for improvement (OFI). Did not submit or incompletely categorize whether the OFI are caused by special causes or common causes variations. Did not submit or incompletely provided a rationale for your response.

Points:

24 (15.00%)

Partially analyzed the flow chart and SIPOC model to identify opportunity for improvement (OFI). Partially categorized whether the OFI are caused by special causes or common causes variations. Partially provided a rationale for your response.

Points:

27.2 (17.00%)

Satisfactorily analyzed the flow chart and SIPOC model to identify opportunity for improvement (OFI). Satisfactorily categorized whether the OFI are caused by special causes or common causes variations. Satisfactorily provided a rationale for your response.

Points:

32 (20.00%)

Thoroughly analyzed the flow chart and SIPOC model to identify opportunity for improvement (OFI). Thoroughly categorized whether the OFI are caused by special causes or common causes variations. Thoroughly provided a rationale for your response.

Discuss the feelings of the two groups about the two methods. Discuss the differences between the two sets of feelings. Are these differences important? Provide a rationale for your response.

Points:

0 (0.00%)

Did not discuss or incompletely discussed the feelings of the two groups about the two methods. Did not discuss or incompletely discussed the differences between the two sets of feelings. Did not provide an answer or incompletely provided an answer to the question: Are these differences important? Did not provide or incompletely provided a rationale for your response.

Points:

24 (15.00%)

Partially discussed the feelings of the two groups about the two methods. Partially discussed the differences between the two sets of feelings. Partially provided an answer to the question: Are these differences important? Partially provided a rationale for your response.

Points:

27.2 (17.00%)

Satisfactorily discussed the feelings of the two groups about the two methods. Satisfactorily discussed the differences between the two sets of feelings. Satisfactorily provided an answer to the question: Are these differences important? Satisfactorily provided a rationale for your response.

Points:

32 (20.00%)

Thoroughly discussed the feelings of the two groups about the two methods. Thoroughly discussed the differences between the two sets of feelings. Thoroughly provided an answer to the question: Are these differences important? Thoroughly provided a rationale for your response.

Select the method that was the most accurate. Provide a rationale for your response.

Points:

0 (0.00%)

Did not select or incompletely selected the method that was the most accurate. Did not provide or incompletely provided a rationale for your response.

Points:

24 (15.00%)

Partially selected the method that was the most accurate. Partially provided a rationale for your response.

Points:

27.2 (17.00%)

Satisfactorily selected the method that was the most accurate. Satisfactorily provided a rationale for your response.

Points:

32 (20.00%)

Thoroughly selected the method that was the most accurate. Thoroughly provided a rationale for your response.

Integrate two references.

Points:

0 (0.00%)

No references provided and sources are rarely integrated using effective techniques of quoting, paraphrasing, and summarizing, or lack in-text citations.

Points:

6 (3.75%)

Does not meet the required number of references; some or all references poor quality choices and/or sources are partially integrated using effective techniques of quoting, paraphrasing, and summarizing, along with in-text citations.

Points:

6.8 (4.25%)

References are mostly relevant sources of fair quality and are mostly integrated using effective techniques of quoting, paraphrasing, and summarizing, along with in-text citations.

Points:

8 (5.00%)

References are highly relevant, high quality sources and are consistently integrated using effective techniques of quoting, paraphrasing, and summarizing, along with in-text citations.

Complete presentation requirements.

Points:

0 (0.00%)

Presentation does not have 8 slides in addition to a cover slide and a reference slide. There is no consistent theme or design and slides are difficult to read.

Points:

6 (3.75%)

Presentation does not have 8 slides in addition to a cover slide and a reference slide and/or there is no consistent theme or design in the presentation. Some slides may be difficult to read.

Points:

6.8 (4.25%)

Presentation includes at least 8 slides in addition to a cover slide and a reference slide. There is a theme or design throughout the presentation but some slides may contain too much information to be easily read.

Points:

8 (5.00%)

Presentation includes 8 or more slides in addition to a cover slide and a reference slide. There is a consistent theme or design throughout and all slides are easy to read.

Writing and support for ideas.

Points:

0 (0.00%)

Rarely uses reasons and evidence that logically support ideas.

Points:

6 (3.75%)

Partially uses reasons and evidence that logically support ideas.

Points:

6.8 (4.25%)

Mostly uses reasons and evidence that logically support ideas.

Points:

8 (5.00%)

Consistently uses reasons and evidence that logically support ideas.

Writing, grammar, and mechanics.

Points:

0 (0.00%)

Numerous errors in grammar, spelling, and punctuation.

Points:

6 (3.75%)

Partially free of errors in grammar, spelling, and punctuation.

Points:

6.8 (4.25%)

Mostly free of errors in grammar, spelling, and punctuation.

Points:

8 (5.00%)

Free of errors in grammar, spelling, and punctuation.