Case Study Analysis

As a supervisor for Child Protection Services, a problematic situation was brought to your attention. It seems that Candace, a 37-year-old Hispanic female social worker with access to protected records from home, used that access inappropriately. Candace's friend asked her to check in the system for a particular family before her daughter went to a birthday party at the family's house. The child having the birthday receives free lunch at school and her father is unemployed. Candace agreed, accessed the records, and shared the information she found. When questioned by a new, African American male co-worker, she stated it was "no big deal", and that all she had done was to give her friend the all-clear that the family wasn't in the system.

Candace has been a social worker for 14 years, has worked for CPS for the last four years, and has been your supervisee for the past year. Her employee record shows no similar actions in the past.

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