case study

Address the following based on the Cooperstown Medical Associates case study:

· Describe at least three metrics you will use to evaluate the organization’s productivity.

· Explain how you will use these metrics in evaluating productivity.

· Explain how the metrics will help measure the potential of the organization’s success in the new era of healthcare reform.

· Analyze opportunities for improvement using Lean Management and Six Sigma principles.

· Develop five measurable stretch goals and how they will help the organization in the future.