Case Study “Australian-based Domino’s Pizza Enterprises is set to upsize both its workforce and remuneration packages with announcements of both a major recruitment drive and looming pay increases. In a show of confidence, the organisation has said it will recruit 2,500 new employees for existing branches over the span of two weeks. It also hopes to hire an additional 1,000 workers for new stores opening before Christmas. “Our growth has meant that we’re continuously on the lookout for what we call our Dominoids – our people that work in our team,” David Klages, Group HR manager at Domino’s Pizza Enterprises, told HC. “We find that we consistently have to be out in the markets getting additional team members. With the number of stores that we’re opening in Australia and New Zealand – even before Christmas – we need to hire additional staff all the time.” These new recruits will include drivers, in-store managers and franchisees, he said. One way in which Domino’s hopes to bring in these workers is through its centralised recruitment website which both franchisees and corporate stores can use. “We also source a lot through wordof-mouth and through the local connections that our franchisees and store managers have with local TAFEs and other organisations through which we can source people,” Klages said. Thanks to the company’s brand reputation, recruitment time for team members was also quite short, he added.” Bolza, M, 2016, Inside Domino’s family-sized recruitment drive, Human Capital Magazine (online), 30/09/16, available from
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