Managing Diversity and Inclusion at Yelp
Ttnguyen
CaseShredLong9-7.docxCase Analysis Outline Shred
CASE TITLE : ____________________________________Name:_____________________________
Complete the following items but keep info brief with no item on the outline taking more than one line.
I. Major Problem(s) Identified. List 3 problems, then use the facts to help determine which one is the most urgent and needs immediate attention. Is there a problem that is an underlying causative factor that led to the urgent problem?
Problem #1:
Justifications/Facts to back problem statement . Why is this a problem? What objective facts in the case support that this is the problem? Is there a cause and effect factor evident in the problem? Is the problem the result of another underlying causative factor or problem?
1.
2.
3.
4.
.
Problem #2:
Justifications/Facts to back problem statement . Why is this a problem? What objective facts in the case support that this is the problem? Is there a cause and effect factor evident in the problem? Is the problem the result of another underlying causative factor or problem?
1.
2.
3.
4.
Problem #3:
Justifications/Facts to back problem statement. Why is the problem? What objective facts in the case support that this is the problem? ? Is there a cause and effect factor evident in the problem? Is the problem the result of another underlying causative factor or problem?
1.
2.
3.
4.
1.
2.
3.
4.
III. Discussion & Analysis of problems, factors and underlying issues.
IV. Solution Alternatives: Strategies to Achieve Goal & Resolve or Mitigate the Problem.
Solution: 1: (may include tasks/steps):
1. Best Possible Outcomes -Benefits/Advantages
2. Most Likely Outcome – Benefits/Advantages
2. Worst Possible Outcome - Disadvantages
a. Drawbacks/disadvantage a
b. Drawbacks/disadvantage b
Solution #2: (may include tasks/steps):
1. Best Possible Outcomes -Benefits/Advantages
2. Most Likely Outcome – Benefits/Advantages
2. Worst Possible Outcome - Disadvantages
a. Drawbacks/disadvantage a
b. Drawbacks/disadvantage b
Solution #3: (may include tasks/steps):
1. Best Possible Outcomes -Benefits/Advantages
2. Most Likely Outcome – Benefits/Advantages
2. Worst Possible Outcome - Disadvantages
a. Drawbacks/disadvantage a
b. Drawbacks/disadvantage b
III. Solution Recommendation: Choose one Solution to Recommend implementing that you’ve listed above and use a major justification to state why it is the best one to remedy the problem and to meet the goal.
A. Major Justifications
1. Justify your chosen alternative
2. Why is it better than the other alternative?
3. Will it meet the quantifiable goal?
WARNING!! Possible pitfalls to avoid in your case analysis, so try to avoid the following:
I. Problem Identification
__A symptom, not a problem was identified.
__Problem identification was not adequately justified within the context of the case information
__Problem justification was not logical or realistic.
II. Facts subjective (opinions, predictions, speculations) not objective – happened in the past; supported by data
III. Goals are not measurable outcomes but are strategies or recommendations.
IV. Recommendations don’t fit the goal or adequately address the problem.
V. Pros/Cons – too general, not measureable, feasible or well thought out.
VI. Vague, general or nonspecific language and writing.
