Developing a Supply Chain to Deliver WOW!

This case study illustrates the management of a service supply chain. When reading this case, pay close attention to supply chain issues and the questions below. It is an interesting case because it concerns an enterprise that is provider of both goods and services (with both being very important to their competitiveness).

Be sure to follow APA guidelines included on the course Blackboard site.

Address the following questions (in at least one case, find an article that supports your statements):

Q：List and discuss two threats to the long term sustainability of the Zappos approach.

2 pages and at least 2 references ， The case material in another PDF I’ve upload, please follow above requirement to complete and on time!!!