Process Analysis: Case

profileRock1027
casenumbers.xlsx

Electronics City

DEMAND
xmas cust
3000 12000 25% 3000 f,s,s number of customers Thanksgiving weekend
9000
42 14 3 42 hours total hours opened
30
65.2173913043 38 2478.2608695652 71.4285714286 f,s,s customers/hr.
130.4347826087 4 521.7391304348 142.8571428571 fri am customers per hours from 8am to noon
3000
Capacity
# probability items/cust
1 0.3 0.3
2 0.2 0.4
63.829787234 37 2361.7021276596 3 0.25 0.75
127.6595744681 5 638.2978723404 4 0.2 0.8
3000 5 0.05 0.25
1 2.5 avg items/cust
0.2 time/cust
30 0.5 avg min to input items/cust
payment % time min/cust
cash 0.35 0.6 0.21
check 0.05 3 0.15
credit card 0.6 1 0.6
57.6 0.96 avg min to process payment/cust
87.6 1.46 min/cust
Capacity options cash registers reg *60 min/hr
2 120 82.1917808219
1 60 41.095890411 Current cust/hr
3 180 123.2876712329
4 240 164.3835616438

Sheet2

Sheet3