Final Project 687
MBA 687 Milestone Two Case for Change Guide
The Case for Change Guide helps you as the HR consultant layout various factors that make the Change Management Plan an essential component of the Change Management Kit. This guide enables you to emphasize the urgency for the Change Management Plan to be finalized.
The Case for Change Guide also acts as a checklist for the learners to ensure that they capture details regarding the level of organizational readiness for change, a review of leaders committed to change, an analysis of the workforce's willingness and capability for change, including cross-cultural awareness factors, and any historical barriers to change from past planned or unplanned change management experiences.
Background
Ensure that you include answers to the questions: How did we get here? Where are we now?
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During the submission of the reports for the change management plan and the position of the vice president, the change management kit is about to be ready. This document presents the pre-implementation and implementation of the change management models presented below. The report deals with all the main components like the stakeholders, planning, implementation, risks, and other factors. |
Urgency Factors and Risks with Not Taking Action
If you take action, what future problems can occur? Put yourself in your stakeholders’ and customers’ shoes: What will the consequences be if the desired goals are not reached?
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If the desired goals and objectives are not reached in any senior, there can be high, low, or medium consequences leading to risks. For example, if a project doesn't meet the deadline, the client can finish his contract with the company, or the company can get a bad reputation. In terms of resources and time management, there can be a risk of financial loss. In addition, if the objectives are not met, it can disrupt the whole schedule of the projects within the company, which can be detrimental. The company or the department can lose its integrity and remain stagnant without potential revenues and success. |
Stakeholders Analysis and Impact
Sort each of your stakeholders into their appropriate types:
· List your opinion leaders
· List your connectors
· List your counselors
· List your journalists
· List your adversaries
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· CEO, COO, CFO, CTO, and CMP. · Professionals consultants · Journalists from a local and national paper · Marketing manager and team
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Inside the Company
· What are the leaders committed to change?
· How would middle managers serve as a bridge between the senior leaders and the frontline staff?
· Are middle managers ready to take ownership of the proposed change?
· Is there a workforce willingness and capability for change?
· What are the cultural considerations in change readiness?
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The leaders are commented on changing the company for the better, focusing on growth, talent and learning, customers, and marketing. It is not limited to enhancing marketing visibility but also ensures a great working environment and excellent customer service.
The middle management serves as a bridge between the leaders and the staff in communication and coordinating the changes effectively. They coach the staff in terms of need and report meaningful insights back to the senior leaders. The middle management might be made front and center of the change management process, but they must promptly report to senior management.
As in all change management processes, the workforce has some resistance to change. Mainly because of the adoption of technology to perform certain activities. However, it can be resolved with proper training and smooth transitioning.
Some of the cultural considerations that must be there include social changes, language, artifacts, values, and symbols. |
Outside the Company
Consider the inclusion of change implementation steps that will inspire customer confidence. Put yourself in the customer's shoes—what will they like to see in terms of change events?
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Customers are the end-users of the products or services of their company. They always look for high quality, reasonable prices, and personalized customer service. Automation in today’s world has asked the customers to be more easygoing. An employee in a company is indeed a customer at another company. Still, they all go along with how it is important to provide the best possible products or services with effective communication. Some of the customers' expectations include self-serving, a 24/7 culture, an e-commerce component to the physical stores, omnichannel services, personalization, mobile friendliness, and effective engagement on social channels. |
Assumptions
What conditions or resources do employees believe are needed for your program's success and that you think already exist and will not be problematic?
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The employees believe that the resources required for the success of the program are as follows: · The proper time for all the activities · Sufficient financial resources · Human resources – talent and right skills · Material resources – as per the project requirements |
Scope
Assess the scope of the change, including how significant is this change? How many people are affected? Is it a gradual or radical change?
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The scope of the change is to modernize the place and implement the technology with the appointment of a new VP based on the previous milestones. Change is a slow process. Although complex, it cannot be rushed. As the change is associated with technology, it is termed radical change. The implementation is radical; however, the adaption will be gradual. The number of people affected is almost 90% of the whole workforce. |
Outcomes
What state or condition must exist for your initiative to work and does not currently exist (observable)? How would you mitigate and remove any roadblocks in the change management process?
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The conditions for the change include implementing the exit surveys in making the environment better. The HR managers can make a habit of making bullet points out of these pieces of information and discussing them in the meetings with their peers and colleagues. It will allow them to be more effective. The blocks are the collaboration of senior management and the employees. It can be mitigated with the help of a monthly meeting with all the team. |
Goals and Benefits of Taking Action
What do we hope to achieve? What are the benefits of making the change? What are the impacts of the changes, including positive and negative possible unintended results of the change? Consider the organizational data available through the Exit Interviews; Leaders’ Self-Evaluations; U.S. Branch Overview; and Vision, Mission, and Strategic Goals.
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Embarking on entrepreneurship, implementing new technology, engaging in new projects, or leading a major transformation in business are some of the reasons for taking action. Sometimes it can be so hard to act. In this case, we must first understand why these changes and why acting will not be in vain. The company can provide better benefits as the exit survey is missing. It can be done by introducing better packages with a discussion of HR and the top management. The feeling of satisfaction is closely related to the question of happiness. Once the change has been initiated, success leads to a feeling of satisfaction and the feeling of having accomplished something useful once the first objectives have been achieved. All the actions are taken before defining the current process of change. Taking actions makes getting things done that help implement the change management process and plan. The positive effects of change can be that it makes a person adaptable, introduces new items and technologies to the workforce, integrates new opportunities, and allows the company a chance to be more productive. The negative effects can include the failure of the change process, the company's downfall, the inability of the people to adapt properly, and can lead to lower employee retention. |
Timelines
How urgently is the implementation of various changes required? Ensure that your plan has information on timelines.
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The implementation of changes is quite urgent. The requirement of the process to finish the implementation is only two months. The breakdown of the milestones is as follows: The choice of the VP – 1 week Introduction of technology – 1 week Implementation -2 weeks Training and coaching – 1 week Transition time – 1.5 weeks Feedback – 3 days Maintaining – continuous |
Change Model
· Which change management model would you use from the course list for this company?
· How would you use the model for this company?
· Why did you select the identified model for change?
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The chosen change management model is Lewin's change management model, spread over three stages. It includes unfreezing, changing, and refreezing.
The model can be used in the company that the change is required to provide better benefits, technology, and training. These are all in the employee’s benefits, so it will be better. It allows easier transition to the new phase as when people think it is required; they accept the change as it comes. It solidifies the process and ensures success.
It is very simple and practical. The choice of model is based on being the modern change model. It allows the management to entail by creating the perception that change is needed. |