watch the video and fill the requirements
FORD PINTO CASE #2 Name
“GRADE” FORD’S MANAGEMENT (e.g., 0 - 100%) IN TERMS OF THEIR:
“OVERALL PERFORMANCE” “CSR” PERFORMANCE
|
|
Before Viewing Video (Original Assignment) |
After Viewing Video |
|
Overall Performance |
|
|
|
CSR Performance |
|
|
Why Change (If any)?
|
|
WHAT WOULD YOU DO, AND WHY ? RECALL? YES or NO
|
|
Before Viewing Video (Original Assignment) |
After Viewing Video |
|
Recall: (Yes or No?) |
|
|
Why Change (If any)?
|
|