Case 21-Malawi

You are responsible for designing a training program for using a new software to track sales in Malawi. Read the case study then answer the discussion questions.

Discussion Questions

1. What does the training look like?

2. Who will deliver the training?

3. How will it be delivered?

4. Will managers be required to attend this training? If so, how would they be instructed to do so?

5. What language and cultural variables would you take into consideration and how would you do so?