Ben & Jerry's Case Study Analysis
7/13/2018 Case 2 - Submit Files - HRMD 650 9042 Organizational Development and Change (2185) - UMUC Learning Management System
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Case 2
Instruc�ons
This assignment is worth 20% of your final grade and addresses Course Objectives 1 through 6. It gives you
an opportunity to apply organizational-level diagnostic processes and organizational development principles
to a real-life situation. You will also have the opportunity to assess the appropriateness of the intervention
chosen and propose alternative interventions based on the presenting problems and underlying issues
uncovered in the diagnosis. You must complete this assignment individually, without contacting other
students, and you may not use a paper or any part of a paper from a previous class or from another person. If
you have questions about this assignment, please post them in the Ask the Professor discussion forum so that
everyone can benefit from the answers.
Your task:
Please read the Ben & Jerry’s case, which can be found under eReserves.
Using the questions at the end of the case as a guide, solve the case study by analyzing what is presented and stating
specific actions that would best resolve major issues. Incorporate your answers to the questions in your analysis, as
outlined in the How to Solve a Case Study guidelines. These actions must reflect information in the case and the
environment facing the firm.
Your paper should be five to seven pages long, excluding cover and reference pages. Please follow APA guidelines for
citations, quotations, and references, and use at least five scholarly resources that are dated within the last five years.
You are strongly encouraged to use the required and recommended readings in this course, as well as peer-reviewed
journal articles found through the UMUC library. Research methodology and problem analysis will be emphasized in
the grading of this assignment.
Submit your paper electronically via the Assignment folder.
This essay is due on July 22, 2018..
Please see the attached grading criteria for this assignment and the How to Solve a Case Study guidelines.
Start Date
Jul 8, 2018 12:00 AM
HRMD 650 9042 Organiza�onal Development and Change…
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7/13/2018 Case 2 - Submit Files - HRMD 650 9042 Organizational Development and Change (2185) - UMUC Learning Management System
https://learn.umuc.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=642322&grpid=0&isprv=0&bp=0&ou=271969 2/4
Due Date
Jul 22, 2018 11:59 PM
A�achments
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Rubric Name: Case 2 Grading Rubric
Criteria A B C F
Introduc�on,
Analysis, and
Evalua�on
30 points
Student
demonstrated
complete and
thorough outline
of the facts
surrounding the
case, iden�fied all
key issues,
appropriately
iden�fied
alterna�ve
courses of ac�on,
and clearly
outlined the
reasons for the
recommenda�on.
30 – 27 points
26 points
Student
sa�sfactorily
outlined the facts
surrounding the
case, iden�fied
most key issues,
appropriately
iden�fied
alterna�ve
courses of ac�on,
and sa�sfactorily
outlined the
reasons for the
recommenda�on.
26 – 24 points
23 points
Student
demonstrated less
than sa�sfactory
outline of the
facts surrounding
the case,
iden�fied some
key issues,
iden�fied some
alterna�ve
courses of ac�on,
and/or less than
sa�sfactorily
outlined the
reasons for the
recommenda�on.
23 – 21 points
20 points
Student
unsa�sfactorily
outlined the facts
surrounding the
case, key issues,
alterna�ve
courses of ac�on,
and the reasons
for the
recommenda�on.
20 – 0 points
Quality of
Content
25 points
Student
demonstrated
excep�onal
knowledge of
relevant concepts
22 points
Student
demonstrated
sa�sfactory
knowledge of
relevant concepts
19 points
Student
demonstrated less
than sa�sfactory
knowledge of
relevant concepts
17 points
Student
demonstrated
unsa�sfactory
knowledge of
relevant concepts Submit Cancel
7/13/2018 Case 2 - Submit Files - HRMD 650 9042 Organizational Development and Change (2185) - UMUC Learning Management System
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and theories; all
statements and
opinions were
supported by
appropriate
cita�ons from the
literature.
25 – 23 points
and theories; most
statements and
opinions were
supported by
appropriate
cita�ons from the
literature.
22 – 20 points
and theories;
some statements
and opinions were
not supported by
appropriate
cita�ons from the
literature.
19 – 18 points
and theories;
many statements
and opinions were
not supported by
appropriate
cita�ons from the
literature.
17 – 0 points
Quality of
Research
20 points
Student did an
excep�onal job of
integra�ng course
readings with
addi�onal
research. Student
cited more than
the required
number of
references.
Sources listed
were all scholarly
or prac��oner
journals from the
last ten years.
20 - 18 points
17 points
Student did a
sa�sfactory job of
integra�ng course
readings with
addi�onal
research. Student
cited the required
number of
references.
Sources listed
were primarily
scholarly or
prac��oner
journals from the
last ten years.
17 – 16 points
15 points
Student did a less
than sa�sfactory
job of integra�ng
course readings
with addi�onal
research. Student
may not have
cited the required
number of
references. Some
sources listed may
not have been
scholarly or
prac��oner
journals from the
last ten years.
15 - 14 points
13 points
Student did an
inadequate job of
integra�ng course
readings with
addi�onal
research. Student
did not cite the
required number
of references.
Many of the
sources listed
were not scholarly
or prac��oner
journals from the
last ten years.
13 – 0 points
Organiza�on
and
Mechanics
20 points
Student presented
informa�on in a
logical sequence
that was very easy
to follow. Essay
had no major
spelling and/or
grammar errors.
The page length
requirement was
met.
20 – 18 points
17 points
Student presented
informa�on in a
mostly logical
sequence that was
fairly easy follow.
Essay had a few
minor spelling
and/or grammar
errors. The page
length
requirement was
met or may have
been slightly
exceeded.
17 – 16 points
15 points
Student presented
informa�on in a
confusing
sequence that was
not easy to follow.
Essay had several
major spelling
and/or grammar
errors. The page
length
requirement may
not have been
met.
15 - 14 points
13 points
Student presented
informa�on in an
illogical sequence
that was difficult
to follow. Essay
had many spelling
and/or grammar
errors. The page
length
requirement was
not met.
13 – 0 points
5 points 4.4 points 3.9 points 3.4 points
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Comments
Para
Font
APA
Forma�ng All cita�ons,
quota�ons, and
references were
forma�ed
correctly or
contained only
one or two minor
errors.
5.0 – 4.5
Most cita�ons,
quota�ons, and
references were
forma�ed
correctly or
contained a few
minor errors.
4.4 – 4.0 points
Several cita�ons,
quota�ons, and
references were
not forma�ed
correctly or
contained major
errors.
3.9 – 3.5 points
Many cita�ons,
quota�ons, and
references were
not forma�ed
correctly or
contained many
errors.
3.4 - 0 points
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