Case 1

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Enterprise Systems for Management by Luvai Motiwalla and Jeffrey Thompson

ISBN 9780132145763

Pearson ©2012

Four (4) pages in a Word document. 12 font, Calibri, Times New Roman, Arial, 1 ½ spaces, 4 pages and a minimum of two sources outside the book. Add grammar and spell check screen shot.

Case Analysis 1: “System Integration at UPS Corp” (Pages 54-56). Answer questions 1, 2 & 3 on page 56.

CASE QUESTIONS

1. What are some of the system integration challenges faced by UPS?

2. Discuss the systems integration solutions at UPS. How does it help UPS integrate new technologies?

3. Discuss the advantages of systems integration for UPS customers.

4. Reflection Question: What insights did you gain from reviewing this case?

5. Why do you think functional silos are not appropriate for today’s organizations? Discuss your answer from organizational and technical Perspective.